I say "Genuine" because apparently so many are not! I wanted to add the ability to send streamed music from my phone...

This is an internal lens error. The error is symptomatic of this model, and it is a real problem. No resetting will solve the problem permanently. It will only mask it. If you haven't noticed your photos being less sharp and focused as they should be, consider yourself lucky and ignore the error while you can. As for me, I'm tired of blurry photos, and will use a different camera.

I can say with near 100% certainty at this point that the problem is directly related to how well the power source maintains a solid 5.0 volts when connected to your phone. A few 1/10ths of a volt more is tolerable, but less is definitely not. So why is this "voltage" problem happening? Well unless you're a fairly "techie" person, you can almost skip this next paragraph because its a case where knowing "why" is about as helpful as a sick patient asking "why" he/she has the disease causing their pain. Unless you're a doctor with some "fixes", knowing "why" doesn't help fix anything. But for some i t might. The "why" of it comes down one of two causes. First, the voltage coming out of various USB based 5V sources ( even from some decent chargers) may be slightly "off", and second, even when the voltage is perfectly correct, it may be a lot lower at the other end of the charging cable! To test it both of these conditions, you literally have to sacrifice a cable by stripping some of the cable covering near the...