My Play5 has been giving me a lot of griefs - wont synced/paired with my Soundbar and SubWoofer. Bought it brand new and worked great for the first 6 months. The strange thing is that both of friends also are having a lot of griefs with their Play5's all of the sudden. Anyhow, after many power off/on, finally got it to synced with my other Sonos, but now the volume wont response when using sw (via smart phone, tablet etc...) - only works when controlling from the module itself. Contacted Sonos support and was told the wait time is over an hour...pfffttt. Any feedback from this forum is greatly appreciated!