Hi, guys! I have had the same issue with my A68. Here what I did: 1. open the phone's back cover 2. remove the battery, i.e. unplug it for 10 seconds 3. connect the battery back and assemble the cover 4. try to hard reset the phone (check out this video http://tinyurl.com/hard-reset-A68) 5. when the menu arise select 2. Exit update mode I hope this will help you as it helped me ;)