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Samsung's first 2-in-1 laptop, featuring a 13.3" or 15.6" screen, 8 GB or 16 GB of RAM, and a choice of i5 or i7 Intel processor.

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Replace Bluetooth antenna of Samsung Galaxy Book Pro 360 15"

Hi! My Samsung Galaxy Book Pro 360 15" laptop's Bluetooth recently stopped working. This has happened a few times previously but infrequently, usually becomes ok after a reboot. But this time it has stopped working completely and all usual software solutions like updating drivers, etc. have not worked. I have come to the conclusion that I need to replace the Bluetooth antenna, which correct me if i'm wrong, it's part of the Daughterboard and part of the Wifi antenna.

I found the following guide very useful.

Samsung Galaxy Book Pro 360 15" Daughterboard Replacement

However, I would like to ask where I can buy a replacement Bluetooth Antenna / Daughterboard as the guide above does not mention?

Thank you!

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Hi @shpurchases,

Is the WiFi working OK?

If it is then it won't be an antenna problem with the Bluetooth, as WiFi and Bluetooth use the same antennas.

If you're having WiFi problems as well as Bluetooth problems, try using the laptop as close as possible to either the WiFi network router or the Bluetooth device that you wish to pair with i.e. <10cm.

If you're no longer experiencing any problems when doing this, then it may be a loose antenna connection that is the problem.

If the sub board is the problem and if you have a Samsung NP950QDB model, then search online for BA92-21696A BA92-21696B (supplier example only) to find suppliers that suit you best

If you have a different model number then usually the part number may be listed on the board itself or if not search online for Samsung (insert model number) Mars 15 board to find suppliers that suit you best. This is assuming that Mars 15 is also printed on the board in your model as well - see image in your question above showing Mars 15 printed on the board.

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