Why is my Wifi driver not operating?
My laptop is unable to discover open networks and the driver is not running. I tried EC reset and also reinstalling the intel driver, but nothing worked. Before, after multiple resets, the wifi would connect. But now, it is completely gone.
There are no msi service centres nearby and I am unable to work on my laptop.
Update (03/11/24)
Update (03/11/24)
Troubleshooting:
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5 comentarios
@sundusharoon what version windows are you using and does your WiFi still show up in Devices? Do you have a RJ-45 USB adapter to check if you can use a wired connection? Any issues with any of your USB ports or with teh Bluetooth connections?
- de oldturkey03
I am using Windows 10 and I cannot see WiFi. I can only see the option of airplane mode.
The USB ports work fine.
The driver Intel(R) Wi-Fi 6 AX201 160MHz shows an error. It says “This device cannot start (Code 10). Operation failed. The requested operation was unsuccessful”
i came across a post asking to ping 127.0.0.1 to ensure the wi-fi card is not faulty. I tried it and the packets are being sent and received.
I dont know what the issue is.
I have an RJ-45 USB adapter. It came along with the laptop.
I have added images for more clarity on the issue. Would really appreciate some help.
I had contacted MSI and they said it is a hardware issue. I need to send my laptop all the way to the USA and the diagnosis will cost around $70. They shared with me this link: https://www.msi.com/faq/notebook-3518
The steps seemed to work for 5-6 hrs and then I had to repeat then again. However, it is not working anymore
- de Sundus Haroon
@sundusharoon
Try a network reset and check
- de jayeff
Yes, I tried network reset as well as system restore. I get the same error.
- de Sundus Haroon
Same problem on my Msi same model too, looking for solution.. these WiFi card and Bluetooth just crashed after an windows update
- de Ivan Tam