My MacBook is frozen and it will not shut down. What's wrong?
My MacBook has been frozen for two days now, and I can't turn it off. I have tried the power button as well as command, control, and power buttons simultaneously with no result. I can move the mouse, but I cannot do anything when I try to give a command. When I push the power button, the screen goes black. And when I turn it on again, it looks like it goes to sleep and wakes up on the same screen. Any suggestion?
P.S I haven't tried to take out the battery because I'm scared maybe something worse will happen.
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model nr----A1342
- de dedej33
My kids got ahold to BOTH!! Macs! My IMac and MacPro....no telling what they pressed....please help! On the iMac the program's either take long to open or just doesn't open at all....the MacPro is froze the mouse pad works but can't click on anything or nothing will open but it's able to charge and sleep HELP!!!!
- de Geneen
i had same the laptop and i got from someone as a gift . here is what i did first i cut down the power by press and hold the power button for 1 min and than remove all unwanted programs from my computer using apple care http://goo.gl/s0nW0b and after that i after that i have been told that i need to update the O.S once it ask for it and i will recommend everyone to restart the computer at least once in day .
- de grishka sen
I can't exit my gmail.com account - nor can I shutdown my MacBook Pro
- de Mary Katherine Brand
**** Solution which worked for me after months of a similar problem. When I tried to restart or shutdown the computer would hang. Programs would close and I could see teh desktop background but nothing else would happen. I had to use command line to restart and shutdown. Apple support couldnt help me. They said it was a software conflict. I was about to format and fresh install and add every program back individually until I tried this:
System Preferences >User & Groups (unlock with pass) > Login Items >then remove all the items in the list and restart computer.
Such a simple solution...let me know if this works for you guys
cheers
- de Sean McGuire
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