Phone starts up okay, then screen shows lines and colors
Hello!
Phone starts up okay, then screen shows lines and colors.
Is this fixable? What do I need to do?
Thank you for your time and help.
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Hi @mimi40085,
Has the phone been dropped or gotten wet at all?
Try starting the phone in safe mode and check if then the display is OK
- de jayeff
My son dropped it probably a few times.
Never got wet (like soaked).
- de Mimi
@mimi40085
Did you try starting the phone in safe mode, (click on the "blue safe mode link to see how to do this) you never said?
- de jayeff