You would think, that with ALL THE SAMSUNG PHONES sold in the world, someone would resolve the password issue. I followed each and every post from Google and Samsung, requestintg that I reset my 5 year old password ASAP, but when I did, the %#*@ PHONE DOES NOT RECOGINIZE THE NEW PASSWORD. What BULLSHIT! I am diabetic with a CGM in my arm that tells me the correct amount of insulin to administer daily. But now, with the phone locked, I am unable to use this program. I know what the password was changed to, as I wrote it down as I did it, but Samsung will NOT ALLOW ME ACCESS! I know I should have backed up more and more, but who has the time for this crap when you are just trying to stay alive!!!!!!!!!!!!!
I don't know what the &&^ to do. I am without a reading, except for the pin prick method i used years ago, BUT this does not tell me how much or how often to dose. So, the moral of this story is NOT to TRUST SAMSUNG with ANY life altering data. They may, at a moments notice, decide to ignore your legal changes and screw you royally. Looking for a new phone, other than Samsung. Any input?????????????????????????????????????