Nothing happens until I move the cursor
Typing does not show on screen until moving the cursor, same with scrolling and opening and closing apps. Runs beautifully in safe mode. Hardware test shows nothing wrong. My first Mac and stumped on what's wrong. I've formatted and reinstaled the latest Mac update. And reset smc and pram or whatever it was that Apple chat support told me to do. Really don't want to take it to Apple as they are expensive. Since it runs fine in safe mode I think it's something in the software but not sure how to find out what
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I get this when trying to use the internet recovery
- de Jeff
@toyotajeff Ah yes. The excessively vague Apple support error. I have not ever found a publicly accessible resource for what these error codes mean. Even as an AASP tech I generally had to get the right person on the other end of a support chat to get a direct answer.
But *most* of the time, these can be resolved by physically connecting the device to the internet with a cable, rather than using WiFi. Internet recovery environments are sensitive to this sort of thing and frequently time out if loading the environment takes to long, or the connection is shoddy.
- de Alisha C
Don't know why I'm right next to the router and I have 800 mbps speed on the 5g band
- de Jeff