Draining problems (not clogged)

Hi @kimberlypachell

Here's the tech sheet for the washer.

Try running the diagnostic tests (see Activating Service Mode on p.2) and check if there are any error codes thrown up.

Before running the diagnostics check for any codes in Fault History and then clear the history before running the diagnostics (see Service Mode Entry - Fault History on p.3

Hi @tammylawyer,

If your model is a Maytag MVWB765FW here's a video that shows how to replace it.

If it is faulty and needs to be replaced, search online for the manufacturer's part number to find suppliers that suit you best

01 - Drain Pump

Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.

02 - Clogged Pump or Hose

Sometimes, socks and other small articles of clothing can get into the drain system and clog the pump hose or the pump itself. Remove the hoses from the pump and check for any obstructions.

03 - Drain Hose

First, check the drain hose to determine if it is kinked, twisted, or bent. If the drain hose is bent, straighten it out. In addition, remove the drain hose and check it for obstructions. If the drain hose has any obstructions, try to remove them. If necessary, replace the drain hose.

https://www.repairclinic.com/RepairHelp/...

UPDATE

These are the most likely causes and solutions for a drn error code:

• Clogs: A blocked drain hose can prevent proper draining. Consult your user manual to determine how to disconnect the drain hose. Look for visible clogs and remove them before reconnecting the hose.
• Kinks: If the drain hose is kinked, it can limit the flow of water. Gently straighten any apparent kinks. If the hose is damaged as a result of kinking, it needs to be replaced.
• Incorrect installation: If the drain hose isn’t installed correctly, it won’t drain properly. Check your user manual to confirm that the installation is correct. Make sure the hose doesn’t extend more than 4.5″ into the standpipe and that its end is 36-96 inches above the floor.

Unfortunately, it was not able to be fixed. I have found a work around for now but it required me to [adjust the drain hose mid cycle (to drain it) and then it will continue through the rest of the cycle. I am trying to hold off on buying a new one as long as I can but it is a real inconvenience. Seems like it should be a simple fix when juggling the drain hose makes it work. Good luck.