Is the problem with software or hardware?

Question

HP G Series

Rep: 13

1

Opciones

Google translate:

My problem is with the hp audio device. , External speakers I hear without a problem and that's what I hear, when I put it on

مشكلة جهاز hp لخاص بي ، المشكلة في الصوت. ، وهذا ما أسمع ، عندما أضعه ، مكبرات الصوت الخارجية أسمع دون مشكلة

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Hi,

What is the full model number of the laptop?

Candido Ortiz @candidoortiz Rep: 1.1mil Rogers Technology Solutions 3 2 3 · Answer 1 · 2021-08-24T22:38:51-07:00

Rep: 1.1mil

3

2

3

Opciones

Try updating the audio drivers first but if it sounds like a busted or blown out speaker then it's likely going to need the speakers replaced.

To download the driver go to www.hp.com/support and then search with your model number or serial number.

To replace the speakers most HP laptop parts have a sticker on them with a HP Part Number, just search that on amazon/eBay.

Hope this was helpful and good luck

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