There is a black screen after logging in to my Laptop.
When i load up my Dell Inspiron 15 5505 it comes up with the normal welcme and sign in page but once i log in it says Welcome and starts to load to the Windows screen but it takes longer than usual. It then comes up with a black screen and i can see only my cursor. After 3-5 mins it just goes back to normal. Why is this happening because it has been less than a year since i bought this laptop. I even updated the drivers but this issue is still here. Im not sure if it will help but when it first started i had an update available so i did the update and the issue still persists. Please help me.
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4 comentarios
Hi,
Try starting the laptop in safe mode with networking and check if it works OK.
- de jayeff
How do I boot into safe mode on my dell laptop?
- de Roguee Distortion
@Roguee Distortion
This link explains it better than the 1st one i linked
- de jayeff
@jayeff I factory reset my laptop and now it works sometimes but out of 5 times I restarted it the BSOD only came up 2 times if this helps
- de Roguee Distortion