Touchscreen function unavailable (HP Omni 10)
I obtained a second hand Omni 10 years ago.
For as long as I’ve had it, its touchscreen capacity has been problematic, failing without notice rendering it unusable as a tablet.
The only information the device provides is the I2C HID driver not operating. Though everything is up-to -date (updated to Windows 10).
I’ve seen suggestions that bending the Omni 10 in a certain way helps, that the issue might be due to a digitizer connector ‘misfiring’, other than that, no proper solution -nothing coming from HP.
I’m looking for an indication for what can be done, I’d rather repair it/have it repaired than purchase an other tablet.
Update (01/24/2021)
My bad. Serial number is: 5CD4082KV1
I don't see a 'Touchscreen entry'.
I’m using ‘Driver Booster 8’. All drivers are presented as up-to-date.
Touchscreen worked until a few days ago after I checked to see if it was the case -as I’ve put away my Omni 10 because it wasn’t previously.
It lasted less than a week, showing troubles rapidly to the point it no more works -again, other than that, the table works fine.
Es esta una buena pregunta?
3 comentarios
Hi @jizzlecizzle ,
What is the full model number of the tablet?
Is there a red cross or a yellow exclamation mark next to the touchscreen entry in Device Manager > Human Interface Devices?
Please verify the status of the touchscreen in Device Manager > Human Interface devices > right click on Touchscreen entry > Properties > General tab > Device Status box.
- de jayeff
Hi, @jayeff.
I appreciate you reaching out.
A yellow exclamation mark is visible.
I have a 'device cannot start. (Code 10)' information in the 'properties' window.
Accompanied with:
'A request for the HID descriptor failed'
- de j-charles
@jayeff , actually, I just realized the Bluetooth function does not work -no idea why and if it's related to the touchscreen problem.
- de j-charles