Rep: 25
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Hi i have hisense fridge freezer 1 1/2 year old stop cooling and freezing compressor working it is hot to touch fan working too I cleaned coil condenser seems like working but not cooling and freezing please help me to find the problem
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Hi @me321 ,
If the compressor is too hot to touch and the evaporator is not icy cold, then there most probably is a problem with the sealed system. A lack of refrigerant, a blockage or a faulty compressor.
Check the warranty on the refrigerator. Most manufacturers give a 12 month full parts and labour warranty on the refrigerator and a 5 year parts only warranty on the sealed system. The sealed system includes the compressor, the evaporator, the condenser and associated piping etc.
Check for any oil residues below the compressor or on/below the condenser coils. If there this indicates a refrigerant leak. A special oil is mixed in with the refrigerant to lubricate the compressor. If there is a leak, the refrigerant will escape to the air undetected, but the oil will leave a trace.
Also depending on your location, you may need a licenced repairer to check the sealed system due to the environmental regulations regarding the handling of refrigerant gases. Where I am you cannot even buy any refrigerant gas if necessary to recharge the system for any reason, without the specified licence.
What is the model number of the refrigerator?
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What model is yours ours is HR6FDFF630B an stopped cooling in fridge only at 12 months tech from hise we came out repaired thermostat an not even 2 months later is doing it again
- de bennybrown83
Same with mine. 1 year exactly to the day it failed to freeze or refridgerate. 2 months later today its wall will burn you if touched. And the area where the doors close. The doors also are very hot to touch on their edges. Very worrying. Can this catch fire ?
- de Dave J Cole
I have hisense model h299bme,from no where I just find out there no ice in top compartment, and in the freezer it wasn't making enough ice the compressor is getting hot.
- de josey