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Pillar fan, all lights come on but fan does not operate

Blue Ice 16" pillar fan model B1-362 (ZF-1616RM).

When connected all lights come on but blades do not rotate. Does not respond to remote control. Can I reset control module?

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Hi Steve.

Thanks for replying, I am actually in the UK.

The fan was connected to the power socket but not in use, I noticed all lights on as I passed by. I have not made any examination of the fan at all.

TIA

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If you are in the USA: When you connected it to module, there should have been a black, white and usually a blue wire on themodule and on the fan itself. Are all 3 wires connected tightly? Also on the module, there is a black and white for the A/C voltage. I will assume they are connected since the light works. Does the light come on with the remote? If yes, then a reset is not necassary. Is the fan pullchain on? Pull it one time and see if it makes a difference. Next, check the direction switch. It could be stuck in the middle. . These are the most common problems. 1) Loose black wire from module to fan. 2) Fan pullchain has not been pulled on. 3) Direction switch . Let me know how it goes.

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Rory Britnell estará eternamente agradecido.
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