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Why is my touch screen unresponsive?

I currently have a iPhone 8 Plus, After recently updating to IOS 12 my touch screen has become completely unresponsive, I’ve swapped the screen before due to it being damaged although it worked fine once I swapped it since I’ve updated though I’ve had nothing but issues, Could this be a hardware issue? I don’t think it’s software as I’ve tried restoring about 4 times all with the same problem.

any suggestions would be appreciated

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The first thing that you will want to do is of course physically check your touch screen for any signs of damage. Check to make sure that it is clean, and that there's no dirt or oils that could be interfering with touch. Also check that there's no apparent water damage.

You can perform a hard reboot which is an easy but helpful method. This can fix a wide variety of issues.

You can also try a factory reset. Before you reset, make sure to back up your data either using iTunes, iCloud, or a third-party app

If it is a hardware issue, you will have to contact Apple and possibly have your screen replaced.

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2 comentarios:

I’ve tried both the soft and hard resets, Cleaned the screen, The screen wasn’t replaced by Apple before so probably won’t be touched this time

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It maybe a hardware issue, you may go to local repair house to check and spot the problem, thanks!

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