Why is my ring chime not connecting to my WiFi?
We have set up the Ring video doorbell and now have the ring chime to go with it. We have followed all instructions and looked up forums online but still unable to get the chime to connect. It finds our WiFi and the blue light pulses, as soon as it says they are connecting the blue light speeds up searching for networks and says set up has failed! I've reset the chime, reset the router, checked internet connection and not sure what I can do now! Please help?!
Thanks in advance
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I have a similar issue. When I had a router, it worked fine. Our building got Charter Guest Internet through Spectrum and now I cannot connect my Ring Chime or Ring indoor cameras. All other connections of WiFi products work without any problems.
- de Brian J
I am having almost the same problem, except my chime was working for several months then stopped connecting to the wi-fi. I have gone through the set-up process several times, including having the app forget device. Apparently it does not completely forget the device, because each time it will ask if I want to use the same wi-fi network as before. I even bought a new chine and installed it. The new one works fine in the old location, the app also asked if I wanted to use the same network for the new Chime. I have another doorbell on a different network, but that one has never had a chime installed, same app instance. Anyone have any new ideas.
- de Raymond
Chime won’t connect to my Xfinity wifi. Have reset the router, tried a Samsung 10 and an Ipad. Put device closer to the router and even tried using an extension cord and hanging next to the ring doorbell 2. Just won’t connect.
- de cj_99224
Have no idea. Using an iPhone seemed to work for me. Wouldn't even attempt to connect using a Samsung (・o・)
- de CeeChappy
Its annoying af…
I have the same problems. When i want to connect it, it cannot be found.
When i reset the Chime (button on the side) , it is flashing very fast, not slow as in the instructions.
It’s a never ending story. Try to connect, fail, reset, try to connect….
I changed my Router Settings to 2,4 GHz = doesn’ t work.
I used different Channels ( also channel 10 like one of you said) = doesn’t work
I used 2 mobile phones and 1 tablet = doesn’t work
I tryed your suggestion to do all this near to the doorbell and my router = doesn’t work
Finnaly i called the Ring support, and what should i say. It was ridicolous. They only made a step by step set up with me. ( The standard set up showing in the app)
Does anybody have some other solutions?
Now all markets are closed because of the virus, the chime is sold out at ring.com, all markets here and the new ring chime isn’t available in germany.
Sorry for my english.
- de marc.kremers
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