How I can test which part of sonos play 5 is broken?
I had the sonos play 5 for two years, it was wonderful till last month, it has no sound at all. I called but sonos service said I have to pay about $380 to have it tested or repaired. well, I don’t think I will take it. so I am wondering that I may fix myself following some advise here. thanks. appreciate!
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4 comentarios
Hi,
More information is required.
Is the player status indicator light turning on when the player is switched on?
If it does, what colour is it?
- de jayeff
thanks, yes, indicator light turning on, and turning on max sounds and can only hear little when putting an ear on the speaker.
- de Li Zhou
Hi,
How is the music source connected to the player, ethernet cable, WiFi or via the 3.5mm socket Line In connection?
Can you try connecting a music source via the 3.5mm Line In socket (if this is not the normal connection)to check if the audio level is still low or can be adjusted up and down?
- de jayeff
Hi Jayeff,
I really appreciated your response! I have sonos play 1, 3 and 5 for each. This morning, I did delete all sonos app from my computer and tablets and redownloaded it into my devices. All sonos connected with sonos app through wifi well. Play 1 and 3 work well as usual. The play 5 sounds little when I stood closer. Turning play 5 to max volume felt like rate 1-2 if I assume the sound volume in rate of 10 in total and it didn’t feel from bass but It gave me a feeling that the sonos play 5 antenna works well.
I tried to play songs from my ipod used a speaker of OOntz Angle 3 through the 3.5 mm socket line, it works beautifully, when I switched to the sonos play 5, it has no sounds at all, and not even a little.
I guessed the play 5 has speakers of 1 bass, two mid-range, and 2 tweets (high ?). I am not sure how I can test which parts is broken.
- de Li Zhou