Why is my fridge and freezer not cooling?

Now I want you to hang in here and have a discourse with me as you have at least a couple of problems but I believe we can can get them diagnosed and fixed if you talk to me. Besides my fee is probably the best anywhere

;-)

We want to go after the temp in the freezer first. I need you to have an accurate temperature reading both the the freezer and fridge.

As for the frig temperature, it is predicated on the freezer temperature. There is a baffle between the two and I think yours is closed or partially closed. The control is usually located by the lower meat compartment. Slide it open.

Now the most common probabilities:

first are dirty coils but you have that in hand. Next

Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.

Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.

Start Relay

The start relay works in conjunction with the start winding to start the compressor. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. As a result, the refrigerator will not be cold enough. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. If the start relay does not have continuity between the run and start terminal sockets, replace it. In addition, if the start relay has a burnt odor, replace it.

Temperature Control Thermostat

The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.

I have more, but lets check these first.

UPDATE 12/5/18

How to Know When a Refrigerator Needs More Freon

Step 1

Locate the refrigerator's condenser and place your hand next to it to sense heat. If the condenser feels cold and the refrigerator has been running, there may be a lack or absence of Freon. The problem may also be due to a defective condenser or clogged system.

Step 2

Unplug the refrigerator, turn the refrigerator's temperature control off and place your ear against the side of the refrigerator. Hissing and gurgling sounds indicate that Freon is present and equalizing. Silence, however, doesn't necessarily indicate a lack of Freon – there may be a problem with the condenser, fan, filter-dryer, cap tube, defroster or compressor.

Step 3

Remove the cover from the evaporator, located in the freezer near the evaporator fan. Plug the refrigerator back in and turn the temperature control back to your desired settings. Wait for the refrigerator to run for a few minutes with the door closed. Check the evaporator for frost. An absence of frost indicates a lack or absence of Freon or a clogged system.