Haier Y11C, display black-screen after login
I’m awarded by Haier Y11C under PM Laptop Scheme, which is now display black-screen after login and cursor motion only
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Hi @fs76
What OS is installed?
Have you tried starting in "safe mode" to see what happens?
Can you connect an external monitor to the laptop and check if there is a display showing on it?
What have you tried?
- de jayeff
Windows 10 pro
yes, I tried it
also, external monitor display same thing
- de Farhan
Hi @fs76 ,
Check out the options in this link and see if one of them works.
Select "I see a black screen after signing into Windows"
- de jayeff