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Cooling problem with refrigerator

Refrigerator is not cooling at all,freezer is at correct temperature. Compressor is working & fan cooling it was not but running now.It is a Samsung side by side.

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Hi,

What is the model number of the refrigerator?

Can you hear the evaporator fan running inside the fridge?

It only runs when the doors are closed. Try listening with your ear near the fridge to hear if a fan stops and starts when you open and close the doors.

If you can't hear a fan running, it is either faulty or perhaps it is iced up and can't move.

If it is iced up it may be a defrost problem e.g. defrost heater, thermostat etc.

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Hello, our samsung fridge Model RS265TDRS/XAA is cooling but the fan is not blowing to move the cold air around to keep the fridge as cold as it normally would be. If the evaporator fan was frozen up but has been since defrosted, could it still need to be replaced? We've put everything back together with limited items in the fridge and it's holding 35 degree's, but the door items aren't as cool as they should be, nor the drawers. The freezer is fine- except the ice maker quit working last year. Not sure if it could be related?

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Hi samsung refrigerator Model D06042BS800279 compressor is hot and not performing ,please assist

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Hi my fridge is not working good, freezer is fine but its not cooling

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Hello

Samsung fridge RS261MDRS/XAA NOT cooling

Replaced

1. Run capacitor

2. Start relay

3. PTC relay

4. Evaporator thermostat

Still not cooling

A. Compressor seems to be okay. Continuity checks out okay

B. Compressor fan runs when compressor starts

C. Evaporator fan runs

Any suggestions?

Thanks

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Solución Elegida

Cause 1

The Evaporator Coils are Frosted Over

The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.

Cause 2

Evaporator Fan Motor

The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..

Cause 3

Damper Control Assembly

The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.

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What causes the fridge to make extreme noise

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Kate Please try to describe the noise, duration.

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Is anyone able to assist with my getting a replacement evaporator fan motor for refrigerator model code RS21DANS1/CHA

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Spring, see if that number is RS21DAMS1/CHA

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Where can I find the fan?

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Hi @fordy ,

Here’s the start of the section in the service manual that shows how to remove the cover from the evaporator assembly so that access to the evaporator fan and the evaporator unit is possible.

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so I know this post is old, but I had this problem and did not see my solution so here it is. My samsung refrigerator module number rf20hfenbww top part (the actual refrigerator not the bottom freezer) was not getting cold. After a few days with it unplug I begin to tear it down and found out the the fan behind the inside cover was not running. I had to remove the three screws holding it to the back of the inside wall (be mindful that one of the screws is behind a little tab in the middle of the plate). To my surprise the red wire going to the fan was burned apart, so after rewiring it back together and put everything back together it started cooling again.

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Hi @khalid_ee ,

Is the evaporator unit getting icy cold? Be careful if you touch it as your fingers can literally stick to it. It should be icy cold (-18 C or 0 F)

Are the condenser coils getting warm, (it doesn't have to be hot)? They should because this is where the heat absorbed by the refrigerant as it passes through the evaporator unit is released to the air.

If the evap unit is not getting cold and the condenser is not getting warm then refrigerant is not being pumped through the system or there is not enough of it.

Check for oily residues below the compressor or on the condenser coils as this could indicate a leak of refrigerant. There is a special lubricating oil mixed in with the refrigerant to lubricate the compressor.

If the evaporator unit is not getting very cold then the high and low pressures would have to be tested in the sealed system to determine what and where the problem is.

How old is the refrigerator? Usually, with most manufacturers there is a 5 year warranty on the sealed system which includes the compressor, evaporator, condenser, piping etc but not the labour cost. Maybe worth a look if the fridge is not that old

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Hi @jayeff

Thanks much for the reply.

No, evaporator is room temp not getting cold at all. Not sure on condenser. I will check and get back but it was also room temp I believe

I will check for oily residue next and get back.

The refrigerator is old, 2012 I think not sure

Thanks

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Hi @khalid_ee

If the evaporator and condenser are at room temp and the compressor is running (is it hot to the touch- be careful!) and there is no sign of any leak then either there is not enough refrigerant in the sealed system or the compressor is faulty.

If the compressor is not running then it may be a faulty relay (type 'relay' in the "search parts for this model" search box to find locations of relays in cabinet)

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Hi Jayeff,

Compressor is hot to touch. No sign of any leak. The area under compressor is dry.

How to fill refrigerant.

Thanks

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@khalid_ee

It might depend on what type of refrigerant it is.

Depending on your location you may not be allowed to. You may have to use a licenced refrigerator repairer. Also they have the equipment to check the high and low pressures in the sealed system to isolate where the problem may be.

It is not called a "sealed system" for nothing. If there is no or low gas in there it must have got out somehow which it is not supposed to so even if you re-gas it it may not last that long anyway.

Where I am environmental regulations regarding the handling of refrigerant gases requires that you be licenced to do so This means that you cannot even buy it, even if you wanted to, without a licence.

I have heard that in the USA you can re-gas if it is R134A but I don't know about any other refrigerant gases that may be used in domestic refrigerators what the rules may be.

You will have to check what the situation is where you are and go from there.

If there are no connectors which allow access to the sealed system, usually near the compressor, you will have to cut a pipe and then attach a connector and when finished seal it up again. I'm not quite sure how it's done but there may be YouTube videos showing how to do it.

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Hi Jayeff

How about the evaporator coils. If it's not cooling can it be the problem. How to test the evaporator itself.

Thanks

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My fan in the fridge started making a noise (like hitting something) It was ice . I looked on YouTube and seen how to hold the freezer button and the ice button at the same time -it would black out the screen then by pressing the freezer button untill it read “ rd” it would defrost the fridge around the fan. This meaning you hear a beep for about 30 minutes .I had to do this about 4 times to get the noise to stop.

A week later the fridge just stopped cooling -freezer was fine. I looked in the back of the fridge where the two small openings are and on the right side i could see ice-the left hole only had the white styrofoam insulation. I called Samsung they sent out japanese repair man -and he fixed it. The problem was the drain line was too long and kinked -not working properly and a sensor had went bad. total bill was $288.00 plus $95 for service call.

Breakdown of bill -He put a new ice maker in because mine had not worked in two years was froze up and busted. -That problem was caused by the water level was set to fill the trays overflowing causing it to all freeze up. He toally replaced the ice maker.

Fredge—-

Drain kit $24.00

DS $14.00

EG prom $74.00

New ice maker unit $111.00

labor$65

He was there about 2 hours -mainly melting the ice from the freezer and the back of fridge.

I felt the quality of work was great and the price was fair. It has been 2 weeks now everything working great! Hope this helps you !

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Hi i have Samsung RB29FERNDSS and i left the door to long and now its not cooling anymore what shoul i do?

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Hi @Deejay Aguilar

Have you tried unplugging the power from the refrigerator for about 5 minutes then reconnecting it and check if this resets the refrigerator and it starts working again, you didn't say?

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