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washing machine leaking water from coin trap

My 14 month old (warranty expired) front loader Samsung wf45k6500av/a2 is leaking water from around the drain pump filter cap during the whole cycle.

Do you think I just need a new drain pump filter cap or is there a bigger problem?

And yes, the filter is clean, nothing seems to be lodged in the tubes either.

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And I’ve made sure the cap is on correctly and tight. But still the water leaks.

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I have the same issue

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My Samsung has just developed the same problem. I am currently seeking a new O ring for the seal although the original O ring does appear to be fine.

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Any update on this? I’ve developed the same issue

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I dont think I have ever been so tempted to write hate mail as I am right now to the engineer responsible for that leaky child proof cap.

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11 Respuestas

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Hey everyone,

I removed our filter to clean it the other day and like many of you when I re-installed it I had a leak.

FIX: There is a notch on the bottom of the filter, this has to line up with a small tab inside the filter housing or you will not get a seal and will have a leak.

Here’s a shot of the notch. I found no need to over tighten or replace the seal once I had this lined up as my leak stopped.

Block Image

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how do you orient the notch when you go to put the filter back ? upright like the picture ? .... or ??? please help as mine is leaking now too .... just took it off for first time because I got the '5E' code and it had some stuff in it .... go figure ....I washed some carpets ... man what a PITA to get it off !!! holy eYikes ....can anyone also answer me .... if I spend the $$ for the NON childproof part above..... does that help ??? it seems making that 'improvement' ..... actually FUBAR'd the ability to screw it back in correctly ..... or am I wrong????

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This tip worked for me, stopping the leak without having to replace the cap. The tab inside is on the bottom to the left, the notch is pretty wide so lining it up isn't a problem. Something else to note is that the small square tab on the cap should hit up against the stop on the side when the cap is fully tightened.

I still think the child proof cap is an unnecessary piece of junk, and just makes everything more complicated than it should be.

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Matching up the notch did the trick! Thank you!

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I matched up with the notch after cleaning and it's still leaking no matter how much I tightened. The O ring isn't damaged at all no cracks, no cuts, nothing but it still leaks. Please help!

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Thank you so much! I had a massively hard time getting this thing off in the first place, and am also very thankful I checked to see if it was leaking before I ran a full load!

One tip I did notice, the cap will start clicking before it is all the way screwed in, if you put some pressure on the outer rim (I was wearing gloves) as well as the handle in the center it helped to engage the thread and actually close the seal.

Thoroughly frustrated that the manual just says ‘screw it back in’.

Thanks again!

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Hi @kellyrich1123 ,

Looking at the 2nd video posted above, it appears as though there is a black rubber “o” ring under the screw cap which provides the watertight seal, when the cap is screwed on tight.

Check that it isn’t split, cracked or worn, creating an imperfect seal, when the cap is screwed on, so that the water can get through.

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FIXED!! :D Found the solution!!!! I had the exact problem. Which was extremely aggravating. Out of my rage, I examined the filter and cap thoroughly and there wasn’t a single problem with the part. So thinking to myself there is no freakin way this shouldn’t seal… so I went back to the dumb washer and man handled the cap with all my strength and BOOM! Problem fixed. I guarantee you aren’t tightening the lid enough. So call your husband or man around the house and ask them to show off their brute strength bc that’s the issue.

P.S. I called Lowe’s hotline and ordered the F-ing replacement part which was none refundable before I fixed it. FML

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Thank you so much for this! I had to get pliers bear alley weight while turning and it was fixed! No more leaking!

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Man handled it with pliers to get the leverage!! Pushed and turned right till stopped turning smoothly. I had originally tightened till it started clicking, so thought was on all the way. NOPE!!

You have to push in like heck, just get mad enough, you fine the strength, lol!! Turn right till stops turning smooth and clicks again.

holy mother of

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Yep this worked for me too!

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In addition to @jayeff excellent answer, I remember I used to use a gel to coat the O rings on my SCUBA gear to prevent them from leaking. This product may help insure a solid seal:

https://www.webstaurantstore.com/petrol-...

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I ordered a replacement (without the child proof knob which I believe was preventing my filter from tightening all the way). The part that I order which fit for my washing machine was: DC97-16991A. The part that is “supposed” to go there(the one with the child proof knob) is part number: DC97-16991B, I am assuming the “B” is for the child proof knob version.

Samsung DC97-16991A Assembly Filter https://www.amazon.com/dp/B01AQHQOTM/ref...

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I have the same problem, unfortunately I was not able to take off the filter because of the children proof knob. I m getting mad because of that knob!

How did you do to take off the knob ?

Thanks

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I had to use pliers and put all my weight on it while turning. It's a true pain in the ass.

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No, as much as you tighten it still drips. Samsung faulty part, the threads are too wide of a span to get a good seal. Poor quality.

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Hi,

Have you checked the washer that is under the cap to make sure that it isn't worn?

Highly unusual that the thread is the wrong size.

How much "play" is in there when you first go to tighten it up?

If worst comes to worst use a thread seal tape - example only to ensure a good seal.

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For the child lock cap there is a tab on the cap itself. Your have to tighten the cap until that tab is locked against the very right-hand thread. Another way to say it is tighten until the cap (not the clicking) doesn't turn anymore. It will stop against the housing. You can't over-tighten it.

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I tried all the listed methods about a year ago. My fix was I put plumbers tape on the threads of the cap. It worked great for about a year, but then started happening again. Cleaning what tape is left and trying again. That child proof cap is poorly designed.

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It is poorly designed. Did you try my fix above? I found that just going until it clicks isn't enough. It has to screw in until it stops against the plastic tab on the drain.

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This answer is several years too late. My solution was to clean the o-ring and the surface that it contacts. Then I flipped the o-ring around facing the opposite direction from what it was. I didn't have to man-handle the filter back in to place, and so far there are no leaks.

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No answers here. This is just the biggest piece of trash part I’ve seen. Clean regularly. Oh yeah and once you get it out you can’t get it back in tight enough to not get water on your %#*@ floor. Ordered the non child proof one. We will see if that one will tighten.

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