Rep: 25
1
1
I gotta carpet piece tangled in it and when I got it loose I noticed the brush isn’t spinning anymore. I cleaned everything out but it still isn’t working, is there a drive belt for the brush head?
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Rep: 685.2mil
3.4mil
1.1mil
2.6mil
If your Dyson Ball Animal vacuum cleaner is no longer sucking up dirt, dust, and debris when using the standing vacuum, see the Dyson Ball Animal Has Loss Of Suction problem page for possible problems and solutions.
If your Dyson Ball Animal vacuum cleaner’s brush bar refuses to turn, see the Dyson Ball Animal Brush Bar Won’t Turn problem page for possible problems and solutions.
Use this guide to take it apart and clean it out and see if it's put back together correctly.
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Rep: 13
1
I called Dyson and found that the motor turning the bar burned out. I replaced the whole assembly for under $100.
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