Repair and disassembly guides for Brother printers.

Preguntas 177 Ver todo

No scan tab shows up when I add my MFC-8890DW to my mac

I'm using the latest MacOS trying to add a printer/scanner that is on a different subnet. I'm in the 10.0.1.x while the printer /scanner is in the 10.0.0.x subnet. When I try adding the printer by IP it adds correctly, but without the scanning tab (scanning functions). I tried to sue the control Center to configure the scanner, but after trying to add it, the left most side of the window stays blank, it does not says Network/USB in the next tab and the last tab just says online. This mac previously had it's scan functions before it was moved to a different subnet.

Any help would be greatly appreciated.

Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Calificación 0

Comentarios:

Hi @danj ,

Would be interested in your thoughts on this problem.

Cheers.

por

Oh, brother! ;-}

Sorry, @jayeff - I don't have a clue why moving to a different subnet would cause the scanner part to disappear. I could see it going gray (in active).

What would happen if you move the Mac system to that subnet does it show up then? If it does then the issue would be the router may not allow the dialog between the Mac & Brother printer to be bi-directional between the subnets. Keep in mind the 10.x.x.x network is a non-routable network so unless the router is properly configured all connections go to the default gateway and out to the internet.

It's also possible the print driver needs an update or have issues when it can't poll the printer from the Mac (or the reverse Printer to the Mac) within the same net but different subnets.

por

Agregar un comentario
Reparte el espíritu de reparación esta Navidad
Obtén $12 de descuento en tu compra de $50 o más con el código FIXMAS12
Reparte el espíritu de reparación esta Navidad
Obtén $12 de descuento en tu compra de $50 o más con el código FIXMAS12

1 Respuesta

Solución Elegida

Hi @cakebuns ,

Are you using the Brother MFC-8890DW printer drivers applicable to the OS or are the generic Mac drivers applicable to your printer model installed?

Fue útil esta respuesta?

Calificación 2

Comentarios:

I am using the official Brother drivers.

por

Agregar un comentario

Añadir tu respuesta

James estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 Horas: 3

Últimos 7 Días: 5

Últimos 30 Días: 14

Todo El Tiempo: 144