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The ZTE ZMax Pro is identified by its black color, rear fingerprint sensor and its model name, Z981, which can be found under the rear case.

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What's causing my charger not to keep connected

When I plug the charger in I have to wiggle it for it to start charging. Sometimes it flickers on and off and sometimes it doesn't charge . Is it the cord is it the phones connection port? How do I check it, how can I fix it?

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Thank you everyone! It was the cord

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Hi @gili4 ,

Use a strong light and a magnifying glass to check that the micro USB charging port enclosure hasn't got lint or dust trapped in it.

If it has, DO NOT use a metal probe to remove the debris. Use a vacuum cleaner to try and suck it out. If it refuses to dislodge, try gently using a wooden toothpick.

Also check that the 5 pins in the port are all there, are of the same length and are straight and parallel with each other.

You can also check if the USB port "feels" lose at all, indicating that it may be partially disconnected from the systemboard. To do this, plug the cable into the phone only. Then hold the phone firmly and gently (stress very gently)try to move the plug of the cable either sideways or up and down in the port enclosure and see if you can detect any movement at all in the port.

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TY I really appreciate your help.

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It is most likely the cord. How long have you had this cord for? Is it the original cord that came with the phone?

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Phone's 6 months old. Wasn't connecting in car. Home was fine. Now neither work well

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It’s definitely the chord when you start putting it in your pocket and moving it around a lot the chord starts to fray on the inside and it looses connection. Time to buy a new chord.

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Gregory S Cordy estará eternamente agradecido.
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