The Dyson Cinetic Big Ball Animal Upright (DC75 Animal) is a user friendly, multi-floor vacuum. Model# 206031-01. (UP14)

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Hose is getting sucked in and crimped at suction base

I have a ball animal 2 vacuum. The hose is getting sucked in and crimped at the base. I checked for blockages and did not find any. It's also not sucking up as much as it should. Any suggestions? Thanks in advance.

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Hi @kristieleigh19 ,

Have you checked that the filter is not clogged up?

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I will remove and wash them and see if that works. Thanks!

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Have you pulled the hose off and make sure you can see light all the way through? Typically if your hose is collapsing, there is a blockage issue somewhere.

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Yes and nothing is there.

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Does the sound of the motor and suction change when you disconnect the hose from down by the ball?

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Kristie Dilxger estará eternamente agradecido.
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