The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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Keyboard and touch pad are not responding

Keyboard and touch pad are not responding, I can only access my mac through external keyboard and mouse, I searched online and found out that I should replace the cable of the touch pad should I? This problem seems to bother many of early 2015 MacBook Retina

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Can you give us your exact model as the different series have different designs and parts.

Go to this site: EveryMac - Lookup & plug in your systems S/N. Once you find your system paste the systems URL here for us to see.


Hey, its A1502, forgot to mention


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Yes replace the trackpad cable, easy to do and a common failure on 2015 13" models. When this fails, all keys on the keyboard except the power button will stop responding too, since the trackpad needs to be recognised for the keyboard to work.

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Agreed! You'll need to replace the cable. Take a look here: MacBook Pro 13" Retina Display Early 2015 Trackpad Replacement jump down to Step17 thru Step20 on whats needed here. Here's one part source: 13" MacBook Pro Retina Early 2015 trackpad cable - Apple P/N 923-00518


Yes! There's only power button left that is still working out there. Thank you guys I will have my cable replaced soon!


I have replaced the trackpad cable, but both the keyboard and the trackpad are still not working. However, I can do a SMC reset using the internal keyboard and also use the quick shutdown shortcut with shift-option-command and the power button? Any idea on what might be the problem now? Still harware related?


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Ian estará eternamente agradecido.
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