I was having the exact same problem with the exact same phone and I have found this fix on; http://zte-iqorsupport.custhelp.com. It has seemed to work for me, so far. It has only been a little while since I did this, but so far so good. I hooe this helps y'all.
This type of problem could be due to a conflict between an app and the phone’s operating software. To fix this, one of the best steps is to Clear Cache Partition; however, if you phone does not have this option we would want to do a master reset.
We always advise backing up the phone completely before preforming either step, and our Device Support page has a step-by-step guide to complete this. After selecting your phone’s make and model, please go to Tutorials > Backup & restore > and then choose your preferred backup method.
Once the backup is done, we are ready to move to the next step. If the phone has the ability to do a clear cache partition, you will follow the steps to do the alternate master reset but instead of selecting Factory/Master Reset scroll down to Wipe/Clear Cache Partition > select it with the power key > Reset/Reboot Device.
If you do not see this option on your phone, please go to the Device Support page, and choose Tutorials > Reset device. This will take the phone back to factory settings, and get rid of the conflict.
I have reset to ' factory' and it is still happening..my phone acts crazy cause of this please any help is appreciated about to buy a new phone but I love this one!!
- de Oldmaid
I have the same problem, and I have the same phone as you. The problem started when an update was installed. Not a good idea to update it seems. I hope someone can answer this question. I will check with ZTE and MetroPCS next. It is so annoying!
- de Rene Allen
I am having the same problem as you, and I have the same phone as you. The problem started after a system update was installed. Very annoying. I will contact ZTE and/or MetroPCS if no one can answer our question.
- de Rene Allen
I have reset, refreshed, and took the phone to metro headquarters and no one and nothing can fix this problem so live with it as I do or waste money in yet another phone that will most likely have some sort of other glitch...the new zte blade sucks too....the camera stops working on that one....all their phones suck
- de Jackie
Problem solved....go to settings....go to apps....go to stock Android....go to notifications.....make sure all notification boxes are OFF....my phone has been perfect since doing this....if it happens again after a reboot then just do it again
- de Jackie
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