How can fix my laptop

hi sorry for my english i have a laptop g 60 i want to put on original like a frabric what me need to do on this proses or if some body help me i apreciate thank

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Please post question in your original language and we can help you better.

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What OS (Operating System- Win 7, 8.1, 10) is installed?

What is the problem with your laptop that makes you want to reset it back to factory default condition?

Have you backed up your data because if you "factory reset" it all your data will be erased?

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@elneneboricua Please repost your question in your own language

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