Lanzado en Septiembre 19, 2014, este iPhone con pantalla de 4.7" es la versión pequeña del iPhone 6 Plus.

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iPhone 6 Stuck on Apple Logo with Progress Bar Not Moving After Update

Hi everyone,

Would much appreciate if somebody could help me please. The phone returned to myself from a customer, it worked fine previously but now it has stuck on Apple logo with progress bar screen after an update to iOS 10.2.1. It turns on, the progress bar goes to the end until 1mm of it stays unfilled and freezes. iTunes recognizes the phone, showing all the phone's details as usual (memory size, serial number, backups, etc). I left it for a few hours, but it still showing the same.

If I do a restore it restores, then freezes again at the end at the same stage, when iTunes already shows the screen with set up as a new iPhone or restore from backup options. I tried hard reset and restore in DFU mode, but still nothing.

If this is related to hardware and if someone had faced a similar problem please share, maybe I should try to reheat some components with a hot air station?

Many thanks!

Contestado! View the answer Yo también tengo este problema

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mine does thats too but i have a 6 plus it gets about 1mm to the end i have tried holing the sleep/awake button and the home button for 10 seconds like they say and it just reolads and stops again

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i had this problem after install ios 11 beta... do you have any idea how to solve?

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Any updates? My phone is currently in this state

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hello guys,anyone fixed the problem yet

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6 Respuestas

Solución Elegida

It's certainly hardware if you tried a DFU restore.

I couldn't fix it because baseband chip went bad.

I'm not sure reflowing it would help.

What I do after that is do a bare bones test which is unplug front camera, rear camera, home button extension cable. And plug in another battery if you have one.

Then I use 3UTools to try doing a restore. Are you getting iTunes error -1 / -9?

Sounds like it's trying to flash or update the baseband as I think that's what it does last on the software update. It will show this during 3UTools software restore.

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Many thanks for your reply. I much appreciate it.

I performed the bare bones test as you've advised and used 3UTools to restore the device. I received a message saying "Congats your phone has been successfully flashed!", after that the phone went black, then powered on back and started to do the final restore on its own (they always do that, you can even disconnect it from a PC after iTunes Restore or 3UTools). It showed the aplle logo and the progress bar which has stuck as usual on the last stage 0.5 mm from the right side of the bar.

I haven't seen anything like this before. It looks like everything is ok with the hardware as it restores with iTunes and 3UTools, but it's just unable to load the home screen. It connects to the PC, I can see all the phones details, do a backup, update etc like it's fully working. However all I can see is the white screen with the nearly full progress bar, which never moves. This drives me crazy as there is no info on the Internet about this.

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i am having iphone 6 plus 64gb, i was normally using the phone with ios 10.2 and today i updated it to 10.2.1 OTA.... after 2-3 hours phone restarted and then it stuck on apple logo (Without Progress Bar) , so then i did that Power button + Home button thing and it turned on, as soon as it turned on i erased the contents and settings, after that its same like u said, phone turns onn and just stops at last 0.5mm in the progress bar, its driving me crazzy too, plz if some one gets the solution, update it :) thank you

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hello, Few minutes ago i commented on this post, i kept trying restoring again and again, this time something happened, after restore it didnt stop at the progress bar, infact it started once, then when i connected it to wifi and tried to activate it, now it keeps restarting continuously.... i am trying some more stuffs with it, if i get a solution i will update, and if some1 gets an solution first then plz comment your solution, solution will be highly appreciated

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again something new happened... For 5 mins it kept restarting several times, and then suddenly nothing was coming up on the screen... i did that power buton + home button thing and then it started, i finished the whole setup this time, and reached to the home screen, made 1-2 calls, and then i kept it aside doing noting with it, after 5 more mins it started restarting the same way, i donno whats wrong with this, is it a hardware problem or a software issue

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I agree, that's weird that our phones worked fine before the update. Your iphone 6+ I believe may have developed u2 ic problem, powering itself off indicates that somethng is wrong with it, these ics' are very sensitive. It could be just a coincidence that you've decided to update the system and at the same time discovered the problem.

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To those experiencing iPhone stuck on Apple logo with empty progress bar, here is my SOLUTION .

I assume that you experiencing stuck on Recovery Mode.

  1. Download and Install 3utools. Run the 3uTools as well.
  2. Connect your iPhone to your PC.
  3. 3uTools now will prompt either Exit Recovery Mode or Flash (if I am not mistaken). Choose Flash.
  4. Choose your latest iOS version and Start Flashing.
  5. If 3uTools stuck at 10% which shows Entering Recovery Mode. Kindly remove the lightning USB from your phone for 3 seconds and put it back in.
  6. After that, if 3uTools stuck at 19% (restoring), kindly do the same steps as above which is remove the lightning USB from your phone for 3 seconds and put it back in.
  7. After that you will find the percentage is start moving from 20% until the end. Then your iPhone is good to go!

This problem occurs when your iPhone changing state (ie, Normal Mode to Recovery Mode), your iPhone is actually disconnected from the PC that's why the progress bar is not even move. By remove the lightning USB from the iPhone and put back in, this allow your iPhone "reconnects" back with PC and the software can start uploading firmware to your iPhone.

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Warning, this will erase all your data, unless tick on "Retain user data" in 3uTools flash setting.

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With iTunes it didn't work for me 2 times. Once with 3utools it worked!

Thank you.

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i have a solution which probably may work, i am saying "probably" because same thing happened with my iphone 6 plus and iphone 7 after upgrading to ios 10.2.1....... but this solution worked with iphone 7 and not with 6 plus...

here it is:-

after trying several times to restore both iphone with ios 10.2.1 (Didnt Work), i restored both of my iphones with ios "10.3 BETA 2"..... iphone 7 started working normally and iphone 6 plus didnt

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Hi, thank you for your solution. I've tried to update the phone to 10.3 beta 2 using 3UTools. It showed error -1 couple of times and then restored in full. Again as before I saw the congratulations message on the 3UTools window, then the phone started to apply the amendments by itself and again stuck on the last pixel of the progress bar and is not moving any further.

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Anyone still having problem with there iPhone freezing at progress bar and need answer?

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Yes. I keep trying to update my iphone 7 to iOS 11 but everytime i do i get about 55% of the progress bar done (this is all in recovery mode btw) and then on my computer i get the unknown error (-1). Upon researching I've found that that means there is a hardware issue, so my question is this: Is there a way for me to fix this error without driving the 8 miles to the nearest apple store? thanks

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Once woke up and found my phone started to show apple logo and turns off and on loop for days. I tried to update on itunes and Reiboot but always stuck on apple logo and progress bar with no progress at all.

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I just got mad An dropped it with outer box on oh of course an for some strange reason comes back on so after when it goes back into looping mode of flashing apple screen I just bang it against table or desk An this has been working thus far crazy but works for me

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My iphone 6 have the same glitch as you guys and the final answer is a HARDWARE problem.

A sepcific parts must be replaced or as the repair man said it can only be fix by getting rid of the old iphone6 and buy a new one LOL!!

Now i'm using samsung as my smartphone no more glitch and live happily ever after.

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Same thing happened to my phone few days ago, however I was able to fix it. (Thanks to youtube and google) Like you guys I also did the same thing and came to the point that I gave up pulled out the usb cord on my computer and lay down lol. But i was so eager to fix my phone so what i did was watch youtube and there I learned difference between dfu and recovery mode. Watching youtube I observed that it is exactly whats happening on my phone, so i plugged it in once again followed what youtuber was doing then boom progress bar had hit its end lmao. What exactly happened was..my husband disabled the iphone. He keyed in a wrong passcode so i thought of restoring it without losing the data,so to make sure i watched related videos on youtube on how to do it right, and so i tried doing it. Everything went well until the progress bar stopped moving, ive waited hours but when i checked the progress its still the same, but before doing anything i once again checked google it says there that if progress bar’s not moving force restart. I force restarted it but then same thing happened. Waited hours again cos i thought maybe its just really normal for it to take long, but reading apple forums its says 15-30mins. An hour is a max already, so I decided to force restart once again. Then it happened again but that time its different. Screen went black and itunes logo didnt appear. I was so worried. But then tried to force restart but still getting the same result. So i decided to stop trying and lay down and rest. But i really wanna fix it. So while resting i watched youtube. There i learned diff between recovery and dfu and how to enter and exit. I applied what i have watched and i was so thankful it worked. You guys should try it, its better if you will follow what exactly he’s doing. Just search dfu and recovery mode difference explained how to enter and exit by techpocket. Disclaimer: im not in anyway promoting the youtuber nor the channel just sharing it cos thats what helped me. Its up to you if you wanna do the same thing

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All that %#*@ typing and you didn't even specifically say what you did to fix it..WTF

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