Keyboard and trackpad disabled at login, keeps searching for Bluetooth
I have a 13" MacBook Pro bought in mid-2016.
This morning, I launched my MacBook and the trackpad and keyboard were not responsive. After about 30 seconds, a little window popped up saying "Bluetooth keyboard setup. There isn't a keyboard connected." I have left this window for as long as 15 minutes but nothing changes.
I have tried restarting my MacBook but this keeps happening. It has happened at least ten times.
I have also tried doing this in safe mode but this does not seem to make a difference.
I don't know if it matters, but for the past six weeks or so, I have been charging my iPhone 6s Plus via one of the USB ports. The cord is a little frayed and the connection isn't always perfect. When my iPhone would connect, it used to switch to the "photos" app, but it's hasn't done this for about a week, although the phone is still charging.
I have no idea what to do; my MacBook has now been rendered completely useless by this glitch. The keyboard and trackpad are completely unrecognised by the computer itself.
Any and all help are much appreciated.
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I noticed a lot people have viewed this the past 24 hours. I was able to solve this problem by restarting the computer and hitting the caps lock key while the mac loading bar was still going (before the Bluetooth thing pops up). If turns on, it should disable the pop up from coming on. Does anyone know if this is caused by a recent virus? Nervous since so many people have viewed this thread the past 24 hours.
- de Annie
Annie hi. Holding the caps lock fixed this for us and the computer is working again. Thanks for the tip. Andy.
- de Andy
Help it's happening to me also . Can it be the iPhone wire? I been stuck . Never used
- de Memes are cool
neat solution if it worked, but it doesn't, in our case. nor does option-command-p-r have any effect. cursor disabled during bluetooth search for phantom keyboard, so impossible to Force Quit or get serial number, a prerequisite for Apple phone support.
- de Bill Orme
Hi guys, I’ve had the above stated problem for several times in the past. However today I would like to say that I’ve solved the problem n provide a solution for you guys. Just go to your settings and go whichever that leads to the Bluetooth keyboard setup and disable it. Like never show up at startup or login anymore. As simple as that. Now I no longer encounter the problem anymore. Hope this helps.
- de Xingmin Ee
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