Rep: 63
4
Hi there! It's me again! So found a new problem. The device battery is not holding a charge. I will leave it on the charger to charge for hours so by the time I need to use it will be fully charged. Then when I try to use it, the battery level is already drained within 10-20 min. What could I do to resolve the problem or fix it all together?
Es esta una buena pregunta?
Rep: 109
3
Hey again Lee! Sorry you're having such a tough time with your Garmin... If you're having trouble holding a charge it may be a problem with your cable adapter. Check the fuse in your cable adapter to make sure it is still functioning. If that is not the problem then it may be a problem with your battery. The battery will not hold a charge if it has been exposed to direct sunlight for too long or has been in a hot environment. You may consult the troubleshooting page here if you would like. I hope this answer was helpful! Good luck!
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If the GPS indicates full charge, but then turns off 10 minutes into the drive- how is it a problem with the fuse in the cable adapter?
Is the real problem with the firmware or battery?
Hi Lee the problem is most likely the battery. Rechargeable battery’s have a number of recharge cycles and after that the time they hold a charge becomes less. Good news is that in some cases a replacement battery is available and depending your model is relatively easy to replace. If you want to tackle it yourself google a replacement battery and watch a video on replacing it. Good Luck Lee
Fue útil esta respuesta?
I've replaced the battery and the unit still won't hold the charge.
Same here, unit only few months old and used few times and battery no longer holds a charge
How long does a home charge usually last for a Garmin Sat Nav
My Garmin has never held a charge and it came with a charger that plugs into the lighter in the car, no USB charger with that model.
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3 comentarios
Battery on Garmin is fully charged, trying to upgrade the Garmin but it shows connected and then when I press to install it says not connected. and then the screen is black and does not show me anything
- de Chandra Gihwala
I have had 3 Garmin GPS and my newest one has this same problem. I can update the firmware and can fully charge it but once I disconnect the cord the battery goes right to low and shut off the device. Cord stays plugged in and the device works without a problem. My guess is it is a bad battery and you can only use it plugged in, great when I am using it in my car but sucks when I need it on my bike.
- de J Pontiff24
Yes my Garmin's as well as two other totally different brands also has the same problem. It will be plugged in and get a full charge and 10 to 20 mins later its completely dead and turns off. However when its plugged it it works wonderfully! Could it possibly be a setting that I turn on when I took it out the box and set it up the first time? Because it's been 3 diffrent GPS's and 3 diffrent brands. The odds of them all being the battery are very slim. What do you think? Should I take it to someone to take a look at it or troubleshoot? What do you recommend?
- de Krysta Ramos