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The Shark Rotator NV502 vacuum was made in 2013, weighs 15.5 pounds, and includes a lift away handle. The vacuum can be used on both carpet and hardwood floors.

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Why won’t my vacuum turn on?

I've pushed the 'ON' button on the vacuum , but it wont turn on. What can i do?

Contestado! View the answer Yo también tengo este problema

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Yesterday mine just stopped. The light is working, it's not clogged up. Nothing happens at all till I drop the handle and then the brush roller spins but that's it. No suction or anything. Put the handle back in the upright position and everything stops. ????? Help.

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Exactly what is happening to mine!!

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Same = see my answer below

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Mine just started doing the same. How do you fix it?

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9 Respuestas

Solución Elegida

First, make sure the vacuum is plugged in. If the vacuum is plugged in and the switch is pushed on, but it's not turning on then try to reset your circuit breaker or reset the motor thermostat. The steps to reset the motor thermostat can be found in the troubleshooting guide.

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This is not the question asked. The brushbar turns (so the power is on) and there is no suction.

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Respuesta Más Útil

The collection canister has a switch that engages when it locks in that can wear and not function, try removing the waste canister/collection canister and insert it carefully to attempt to engage the switch

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Thank you so much! It was that simple.

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Perhaps the newer models have this switch, but mine doesn't. I'm thinking mine is either fried, or the cord is worn in the vacuums interior.

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The canister removal and replacement did it. Thanks!

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6/23/19- This works! I can’t believe it was this simple, stupid. I went through every hose and removed all the strings on the brushes. Been playing with it for 30 minutes until I found this “ifixit” web site!

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This just happened to me and the issue is the power switch. If I short the switch leads with a screwdriver (after disassembly), the vacuum runs. Now where can I get a new switch...

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Gloria it was very simple thanks Joey. What a relief!!!!

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Same problem for me. It only turns on when brush is engaged and handle down. I've cleaned the brush and filters. Brush turns on but the power doesn't come on until I pull the handle down as if to start vacuuming. But no suction. Can anyone help?

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It's likely the thermal overload which is that 1/4" back thing with two legs coming out and a short one in the middle.

Solder a link from the middle of it to the black wire and you will bypass it.

Keep the vacuum clear and you should have no problems.

You will have no thermal overload for the motor so the next time it may burn the motor but it beats throwing it out

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Same thing just happened to me, there is power because when I lower handle for brush roll, it works but no suction and when handle is up then nothing, no noise or suction. Crazy, me red and white on worked for years and I have had this less than a year, going to try to use warranty. This model is the purplish one, professional with attatchments, not the slim one or anything, just a better version of my red and white professional one.

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Hey I have this exact problem now. Did you get yours figured out Christina?

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Any answer? Mine is the same. No power til lowered and no suction, but brush works.

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Thermal Protection Switch. (For mine)

Clear any obstruction - I found a clog in both sides of the removable elbow below the wand.

Let it cool off for a 15 -30 minutes with the cord unplugged. Some thermal switches will not reset as long as it’s plugged in.

Reassemble if needed, plug it back in, turn it on, and clean.

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Do the vacuum have to set for awhile until it's cool off

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So what too do

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hi, mine did same thing and when I checked the front filter I noticed it was hot. Was yours hot, did you get it fixed?

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In our case, the vacuum just stopped working right in the middle of use. My wife was using it when it happened. When I came home we both looked at it and concluded the roller and lights worked when they were supposed to, bu the vacuum motor itself was not running. Reading this wiki , the motor thermostat seemed like the right answer, but it had been down for well over an hour and should have cooled down by then.

We then UNPLUGGED the machine (it had been plugged in the entire time). Went to dinner, came back, and it worked just fine. Going to clean the filters so it doesnt have to work so hard.

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Nothing happens at all when I switch ours on. No light no noise no nothing. Any ideas?

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Same with mine. I was literally just using it and it was working fine, and no nothing.

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