Warranty issues, customer service issues

don't mobilephone switchoff

I do not know what job you have but I highly doubt you need a phone for work. Unless it is for business meetings or chat to you boss about up coming plan, I really could think you could last without the phone. Just get a cheap flip phone from somewhere like Walmart to use for work temporarily. BLU does this stuff cause they are a smaller company compared to Samsung and cannot afford people to lie and scam them using the warranty system. Unlike amazon you get the replacement before you send the defective item as they can afford scams to occur in their company.