Why will my computer not connect with my wireless device?

does your laptop connect to other wifi networks? Also I am assuming you are connecting to your jetpack with wifi and not USB or BT. — echow2001
Yes,

My laptop connects to WiFi through the jet pack.

Thanks for the help!! — Felecia Shipman

Sanad Alharbi @sanadnd Rep: 1 · Answer 1 · 2016-07-01T22:07:52-07:00

Rep: 1

Opciones

First make sure your wireless is On

And try that with connect another wifi like you phone " Hotspot "

If the connection is successful that is fine , and there is no problem from your laptop

Then try to connect to the Modem from another laptop or phone , to make sure everything is ok

In your laptop, go to the name of the wireless, and forget it " remove the password " and try to connect again

Try with trapshooting ..

- Maybe the channel of your modem , sometimes be the reason

-

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