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Released in February 2014. A Garmin manufactured GPS multi-sport training watch with illuminated display.

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My Garmin Fenix 2 display is frozen, how do I fix this?

I have been trying to use my Garmin watch but it appears that the screen is frozen. Please help how do I fix this?

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Brandon, did you get this figured out? I have the same problem. Thanks! Freaking out over here, ha, ha, ha. Can't live without my Garmin.

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10 Respuestas

Respuesta Más Útil

Soft rest: hold light button pressed for 25 s it then will turn off and then you can start the watch again by holding the light button for 1s.

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Soft rest worked for me. Thanks

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If your screen is frozen and the buttons are not working/doing anything, then you will most likely have to perform a 'hard'/master reset. To do this, press and hold the "down" button; while continuing to hold the "down" button, press the power button to power on/reset the watch.

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just fixed my fenix 5s by doing this , was blocked since yesterday :)

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I cant select 'yes' this screen frozen :/

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Hi,

I had the EXACT same issue. I've got a fix for it - mail me on jonathanvarunbenjamin[at]gmail.com - I'll send you the drivers and IMAGE files to get around that screen !!! I'm so excited to have my FENIX-2 back up and running again so I thought I'd help a few more people out!!

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Hi mate. Is thi still working for you. I have exactly the same problem and can't fix it

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I know this post is over a year old but I am having the same problem. Can someone help. Screen is frozen and it will not allow me to move to yes to reset.

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HEY,

Please click on this link - https://goo.gl/LW88Rt

It will lead you to a folder in my Google Drive.

Please read the PDF file you'll find in the Folder > It explains the process of resetting the FENIX-2.

Also, please DOWNLOAD the ZIP file in the Folder. You'll need it.

Please let me know how it went!!

All the best.

best regards,

Jonathan Benjamin.

Click here - https://goo.gl/LW88Rt

Hope this helps.

My email address is jonathanvarunbenjamin@gmail.com

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Thanks! This did the trick. Although I tried step 4: connecting it via USB to the computer instead of restoring the image. It connected as drive and I deleted the indicated folders after which the watch booted up again. (It was stuck on the bootup screen).

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This solution didn't work for mine what are you calling the power on button? Mine only has menu/up, light, down,start/stop, and back/lap buttons.

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just hold it longer. (down and light/power button)

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Yes, it works for me. Thanks Baldwin. Is this a normal "fault"? Anytime it comes back during a race is really a sad case.......

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Thanks for the help. I am really unsatisfied with the Garmin Fenix 2. It regularly losses satellite, freezes, has faulty data, etc. I think its a lemon. Does anyone know how to permanently fix these problems (without buying a Suunto)?

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Thanks all. The down + light button did the reset!

My start/stop/select button was not working.. But it's still not fixed after the reboot :(

Any other tips?

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I had the same issue with my watch... This was definitely helpful!

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Thank you. Got mine up and working again..

Update (04/02/2017)

Perfect. Got mine working. It froze after the battery ran out. Thanks for the advice. Paul

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Yes it work for me hold the botton and safe botton it turned it off then turn it on again it seems to do the trick thanks

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This has happened to me several times. What works formy watch is to push and hold in the light button for about 20 -25 seconds. It will then reset and start up as normal. You have to be patient when pushing the button but it does work. The other way is to connect it to a lap top and reset but I am not sure of this process. If above does not work you may like to try this and see where it takes you.

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Brandon Barger estará eternamente agradecido.
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