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1 [SOLVED] Keyboard half working depending on battery or bending
HI,
I bought a second hand macbook with a dead battery being told that any knock off one from hong kong would do it.
Since I received the new battery I discovered that my keyboard stops functioning for keys such as Backspace, the arrows, Caps lock, shifts with the letters still working.
If I put back the old battery it works great, if I leave just the power cable it works half and if I put the new battery just the letters work.
Finally If I put the old battery and hold the mac from a corner I get the same result as for the new battery.
Could that come from the keyboard/touchpad ribbon disconnecting depending on the pressure applied to the case?
Cheers,
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Hi,
thanks everyone but the issue was coming from the mac.
I went to the Genius bar and the guy noticed the macbook was entitled to a change program for the top case (including the keyboard), an hour later the laptop was working perfectly with any battery.
Cheers,
- de clode
Hi, Please add your comment to the answer you gave and accept the answer to clear the question. Thanks.
- de rj713
Did they happen to give you an issue number so we can tell this to others?
- de mayer
+ for the solution
- de mayer
I don't know for the issue number, but I think my hunch was right, the knock off battery was a tiny bit different than the Apple one and the top case (including keyboard) of the macbook was a bit loose. The battery was pushing a bit the case making the ribbon fiddly.
- de clode