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My device wont turn on.

the monitor is plugged in but the device wont switch on. i changed the AC cords and it appears to be charging but the screen wont switch on.

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Hi,

Are you sure that it is not in 'sleep' mode.

Have you tried pressing the power button for 2 seconds. (Do it twice in case the unit is on and you switch it off)

Do you get anything on the screen if you press the menu button?

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