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The LG G4 was released in the US in early June 2015, as always focusing on high-end specifications and a refined fashion sense that makes it stand out in the premium smartphone market. Each version of the phone will have a different model number based on if it is sold by a carrier or unlocked (US or International). Some LG G4's are known to have bootloop problems.

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It is stuck on the lg screen

I have a g4 that is stuck on the lg opening screen. What do i need to do to get it fixed?

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Even though I repair phone and consider myself technologically savvy I was unable to fix my personal LG G2 when it seemed to have all the firmware wiped and suffered from the same issue. I searched the web completely, contacted my smartest colleges & eventually LG themselves to finally except their answer. It was to send them the phone with no guarantee it would be fixed or returned. I went back to the iPhone.

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My phone stick one screen on Lg. I can't reboot my phone either. My phone is freezing up. I try turn back on. It didn't work. I don't know what do.

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If your LG G4 is experiencing problems..look up " LG G4 Bootloop Problem". This is a problem that is affecting ALL LG G4 phones at one time or another. LG was sued for this issue and you should be able to get your G4 repaired for free from LG if you mention it has the Bootloop problem -no matter how old your G4 is or whether it was under warranty since this is a hardware problem. Keep in mind though you will lose ALL data stored on your phone once the repair is done -all pics, music and contacts. YouTube has some videos showing fixes..but the fixes aren't guaranteed. I am currently having this issue and am desperately trying to save my pics from my phone by using some of these YouTube fixes..but so far..no luck. I will NEVER buy another LG phone again. I have pics on my phone that are irreplaceable..of family that is no longer living..so they mean everything to me. IF your G4 is still working..I encourage you to download onto your computer or card EVERYTHING you want to keep BEFORE this happens to you.

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What if my phone is stuck on the Tracfone Wireless screen and you can't do anything?

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How do I get the phone working for data recovery?

I had mine die the same way. I got my data off by reflowing it with a high-wattage hairdryer (Conair 1875). My method is NOT for the faint of heart as it requires some electronics experience to get right as it’s a limited chance repair, but if you think you’re up to heating the board (and maintaining it so it runs to get your data off long enough, without shutting down). Also, the phone will probably be completely dead once you let the heat off after what I did to mine. I was a little more sensitive about how much heat I used on mine because I had a 509K phone (known to fail, so caution was needed). I agreed to keep evidence I was in low/nonexistent at the time but it worked. That said, an approach to how I explain these kinds of recovery only fixes at work is I mention the LG, and I will flat out say it: If I had to pay the account holder off (I didn’t finance it) to have unlimited chances, I’d have done it. It’s a raw deal for the other side and a good deal for the other since they paid it off at the expense of MY DATA, but the data meant more.

The only real downside is LG may not repair the phone, but they will just replace your dead G4 with another G4 that will probably die the same way and Depot the dead phone. If they replaced it with a reliable phone, I may have sent mine in but knowing I would get another G4 that will probably die was grounds to replace it with a different phone. I did offer the LG replacement to the person on the family side who financed it in exchange for the recovery attempt if they were persistent (with one caution: I won't use it to the point I would have used a BlackBerry if need be) if they felt they wanted something out of LG for closure they "hurt" LG. They decided not to pursue it :-). That said, I was suddenly "on my own" due to that recovery stunt, so I buy phones factory unlocked now; it was also my 2nd and last LG. Doesn't bother me since the purchase was an anomaly I didn't ask for but was pursued on their own will. This issue, the refusal to send phones out that work, and the damage they did to their reputation with other issues like very slow software update releases (and poor sales) were the reason they left the phone market. Good riddance LG; I hope the door hit you!

Nowadays with the current financing methods (and the death of the $200 phone for a 2-year contract), I buy my phones outright (even if I take the full $1,000 slap upfront) since it hurts less than 2.5-3 years of installment payments as well as the option to use a prepaid plan that ends up being significantly cheaper over time, so I recoup the money buying it outright upfront with cheap plans.

These days, I keep the phone as a gag and I usually keep it near a Disney plush of the cat in the profile picture so if someone asks what it takes to get good, I have a situation that led to pulling off the recovery after being left to figure it out.
(Yes, I did remove the battery as I don’t need it for this, nor do I want a spicy pillow around, if it ever happened).

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  • First of all turn off your phone.
  • Press Power + Volume Down button at the same time for some seconds.
  • When the LG Logo appears then quickly release the Power button for a second and again press and hold the Power button
  • Release the Button when the Factory Hard Reset menu will appear.
  • Now press the Power button to begin and again press it to Confirm. Now your LG G4 will factory reset and the phone will automatically restart.

You have done all the process successfully

For more hacks check LG G4 Manual.

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How long doesn it takes, for the factory Reset to process?

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ok i did all and factory reset , it started back up and still got stuck on the orange Verizon screen.. no luck here

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This is for a L41C. Before doing a factory reset, which is a major hassle as it erases all your personal data and settings, try following the above procedure, but when you get the LG screen, keeping the volume button down (I think, if it doesn’t work try releasing the volume button) press and release the power button several times. This has twice gotten my past the boot loop problem.

Then back up all your data and pictures to the cloud or hard drive. Get everything synced to the cloud either through Google or other means and make sure the sync works. It’s bound to happen again, though it did wait for a couple of months. I don’t know what caused it after a couple of years of no problem. The second freeze occurred while the phone was working and on Weather.com. I believe the first was another phone freeze. The freeze doesn’t allow the phone to turn off. Taking the battery out to try a restart gets one to the LG screen, making it seem like its a boot problem, but the freezes I had occurred before this..

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