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Why has my screen gone wrong?

I turned my tablet on and all was working ok then all of a sudden the screen went like white/grey all over. It's not been knocked or dropped and is always protected in a case at all times. What has caused this to happen? It is only 3 months old.

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You can't even remove the back on the device.

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Hi,

This is a problem with the Lenovo . You could try a hard reset to restore it to factory defaults - you will lose all your settings and data.

Here is a link to show you how.

Lenovo A7-40, A7-50 A3500 Factory Reset

If it doesn't work after that, given that it is only 3 months old, contact the manufacturer about a warranty repair or replacement.

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The screen is absolutely blank so can't see or get to the settings.

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