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Released on June 18, 2013, this Android smartphone features dual SIM card support, a 4.7" 720p display, a quad-core processor, and 2 GB of RAM.

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Reboot loop! Factory reset didn't work!

Suddenly, after 1 year and 6 months since its purchase, my phone stopped working properly. I was pressing the power off button to unlock the screen, but it didn't work...after a while it opened by its own and I was able to use it properly but I couldn't lock it again!

After that, the phone started rebooting without stop!

I managed to reset it by the settings but it didn't get any better.

Battery is charging properly and the percentage of it is the right one.

Is there anything I can do?

Can you make any guess what's going wrong? Is it fixable or I should start mourning on my Huawei?

Thanks :)

Contestado! View the answer Yo también tengo este problema

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I have a frustrating problem.

So I downloaded a kitkat launcher on my huawei ascend P6 and after the download my phone went off and ever since then I am in a bootloop. I tried the +volume and power button but it just swtches off and then back into the bootloop. IS THIS THE END?

por

I had the same problem..after 1 year and 6 month as well!!&&^&!i am not able to fix it!

por

I've had same problem in Huawei Ascend Y540. It was the microSD card faulty (7 years old). With no microSD no reboots.

por

i reset my huawei y360-u61 butt their is some problem during reset . on last step privacy declare its not working

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10 Respuestas

Solución Elegida

1) download the firmware by below link

http://consumer.huawei.com/en/mobile-pho...

2) Copy it to SD card and rename the folder to DLOAD

3) Boot to recovery mode : Vol down + power

4) Update the firmware

Note : data will be lost

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vol down + power not working still restarting

por

Fasil, Check the keys

por

vol up + vol down + power....

por

I did it, 5 times..!! and it's still in bootloop .

to be fair it started and reached email verification step then it's in a bootloop all over again.

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i cant do it, cause my internet doesnt switches on. what do I do now :/ ?

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The link for the firmware in Buddhika Mahesh post appears to be working now. If you still can't get it to download try the link below, it is a direct link to the zip file from Huawei.

Android 4.2,Emtion UI,V100R001C00B111,General Version (Newest Version)

This is the previous release if you would rather try it instead.

Android 4.2,Emtion UI,V100R001C00B107,General Version (Previous Release)

Download one of these and then complete steps 2-4 from Buddika's post.

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Do you have a link for Honor 4C, please? I couldn't find it anywhere online.

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I followed all the steps to update my Huawei G610-U20 from sd card, but my phone doesn't see update.app file when I select the dload folder. Can anybody help me with this?

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The solutions didn't work for me. I put update.app in SD-ram, and restart it, but the file wasn't in Dload folder.

The problem started when I moved some Apps from internal to SDram, and tried to clear Apps data to free some memory. My Huwaei G610-u20 stuck there, calculating allocated memory for each App, even after few weeks that was there "Calculatin memory". Then I received too many updating messages for all Apps.

I used Husuite tools, Flash-Tool, but they didn't work. Now, I am in this loop: I uninstall all Apps, then after few minutes, it restarted and I see all Apps. I have used this phone for about 2 years, and there is no supprt. Never buy a Huwaei again

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we have the same phone and with the same problems bro.. Huawei G610-U20

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Having the same problem with Huawei G8

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i have the same problem with the exact same phone

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same problem with g610u20!!!! can it be a virus !!?or its a hardware problem...

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huawei p6-u06 cmiit id :2013pc0680

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I have huawei y3 it didnt workafter I received a call..now it it shows select language and region..and need google account password but I forgot them

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I’m facing the same problem in Huawei Y7. Very frustrating.

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I've trying to reboot my huawei Y600 even using hard reset is not working.

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huawei phones are $@$*!& i would not advice anybody to be using dem phones. They need to revamp their development and hardware.

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your not helping

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Same problem in Huawei Ascend Y540 Phone.

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I have exactly the same problem. I tried to put my phone in the fridge over night (dont ask me why) and guess what. The phone started up just fine! But Im only able to launch one single app. If I try to start more than one app it crashes. And if i reboot the phone it will go into bootloop again. It start up again if i leave it in the fridge for more than 5 hours. Weird.

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My phone has stopped working ...i was watching some movie then It turned itself off... After like one minute I brought these words....

Emergency data

The user partition can not be used again , please select the opertion as follows..

Back up

Factory data reset

Reboot the phone

These words are the one that remain on the screen.... Applications are not seen...

I need yr agent help

It's hauwei Y330

+256703810196

+256774836235

MY CONTACTS

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Same phone with same problem I don't know what to do.I was using this phone for business and now I lose my clients.

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i tried dc phoenix failed ...dont try it lost your money.

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