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Repair guides and support for the LeapFrog LeapPad2 Explorer 32610 learning tablet.

Preguntas 21 Ver todo

Why is my touch screen not responding?

The touch screen will not respond to the stylus no matter where I tap.

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Comentarios:

Why do you use stylus? I don't like to use it at all. It is an useless gadget for me.

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Tried it but cannot calibrate, as screen does not respond to stylus. Any other ideas?

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i have a problem with the screen not reponding and cleaned between the screen and frame and still can not get it to work and cant get to calibrate it as screen wont do what i want it to do help

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My problem exactly. I bought this for a special needs student and we've only had it a few months and now it's unresponsive. Touch, stylus, doesn't matter. Can't get to parent screen or anything.

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yes even if i touch everywhere on the screen.

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4 Respuestas

Most Helpful Answer

Your screen may need to be calibrated to the stylus. After powering on your LeapPad, simultaneously hold down the Home button and volume up button to navigate you to the Parent Settings menu and select “Screen Calibration” option. Select all five “+” signs one at a time to complete the calibration.

If this doesn't fix your issue follow link below to continue troubleshooting!

LeapFrog LeapPad2 Explorer Troubleshooting

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Thanks so much. This solved my issue. I have a happy camper again.

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First solution and it worked. Thanks guru!!!

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Thank you so much for the info, one leap pad fixed painlessly after son had been fiddling about with the settings!!!

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I used the up and down arrows to get to the "calibrate screen" option and then the right arrow to select it. Then you tap the plus signs with the stylus and it fixed the problem.

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First try the suggestions above- recalibrate the screen, clean between screen and case (without removing case), but if neither work (which is what happened to me), connect your leappad to your computer, and get the leapfrog connect going. Once you select your device, then click on "settings" in top right hand corner, and click "repair". I had already taken my case apart and was very daunted by the possibility of having to solder or resolder anything, when I came across a site that suggested trying this. I did so, and after about 15-20 min, it had actually fixed the screen's problem, and it now responds to the stylus again. No screwdriver needed - yippee!!!

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I tried this and I still have the same problem with the stylus, but I will try again and hopefully the second time will work.

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Look for crumbs in the channel between the screen and frame. We had several crumbs and once I got them out the game worked fine.

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The comment about crumbs between the screen and case worked for us!! Several crumbs were found and- yippee!!- the screen is now responding again!! Kids are beyond happy! I used a exacto knife to (very gently!) clean around the edge of the screen without removing the case. A bit of gunk came out and now we are golden. Did calibrate the screen as well after doing this, just for good measure. Thank you all!!

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