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iPad Pro 11" 2nd Gen USB-C Port Replacement

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  1. iPad Pro 11" 2nd Gen USB-C Port Replacement, Prepare your iPad for disassembly: paso 1, imagen 1 de 1
    • Allow your iPad's battery to fully drain before starting this repair. A charged battery may catch fire if damaged during the repair.

    • Unplug any cables and fully shut down your iPad.

  2. iPad Pro 11" 2nd Gen USB-C Port Replacement, Screen removal information: paso 2, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Screen removal information: paso 2, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Screen removal information: paso 2, imagen 3 de 3
    • While your iPad looks uniform from the outside, there are delicate components under portions of the screen. To avoid damage, follow instructions exactly as written and note the following areas as you open your iPad:

    • Camera module, ambient light sensors, proximity senor, and front microphone

    • Display cables

    • Screen magnets

    • LCD edges

  3. iPad Pro 11" 2nd Gen USB-C Port Replacement, Heat the right edge: paso 3, imagen 1 de 1
    • Apply a heated iOpener to the right edge of the screen for two minutes.

    • You can also use a hair dryer, heat gun, or hot plate—but extreme heat can damage the screen and/or internal battery, so proceed with care.

  4. iPad Pro 11" 2nd Gen USB-C Port Replacement, Anti-Clamp instructions: paso 4, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Anti-Clamp instructions: paso 4, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Anti-Clamp instructions: paso 4, imagen 3 de 3
    Herramienta utilizada en este paso:
    Anti-Clamp
    $24.95
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    • The next three steps demonstrate the Anti-Clamp, a tool we designed to make the opening procedure easier. If you aren't using the Anti-Clamp, skip down three steps for an alternate method.

    • For complete instructions on how to use the Anti-Clamp, check out this guide.

    • Pull the blue handle backward to unlock the Anti-Clamp's arms.

    • Place an object under your iPad so it rests level between the suction cups.

    • Position the suction cups near the middle of the right edge—one on the top, and one on the bottom.

    • Hold the bottom of the Anti-Clamp steady and firmly press down on the top cup to apply suction.

    • If you find that the surface of your iPad is too slippery for the Anti-Clamp to hold onto, use tape to create a grippier surface.

  5. iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 5, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 5, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 5, imagen 3 de 3
    • Pull the blue handle forward to lock the arms.

    • Turn the handle clockwise 360 degrees or until the cups start to stretch.

    • Make sure the suction cups remain aligned with each other. If they begin to slip out of alignment, loosen the suction cups slightly and realign the arms.

  6. iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 6, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 6, imagen 2 de 2
    • Wait one minute to give the adhesive a chance to release and present an opening gap.

    • If your screen isn't getting hot enough, you can use a hair dryer to heat along the right edge of the iPad.

    • For complete instructions on how to use a hair dryer, check out this guide.

    • Insert an opening pick under the screen when the Anti-Clamp creates a large enough gap.

    • If the Anti-Clamp doesn't create a sufficient gap, apply more heat to the area and rotate the handle clockwise half a turn.

    • Don't crank more than a half a turn at a time, and wait one minute between turns. Let the Anti-Clamp and time do the work for you.

    • Skip the next step.

  7. iPad Pro 11" 2nd Gen USB-C Port Replacement, Insert an opening pick: paso 7, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Insert an opening pick: paso 7, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Insert an opening pick: paso 7, imagen 3 de 3
    • If your screen is badly cracked, covering it with a layer of clear packing tape may allow the suction cup to adhere. Alternatively, very strong tape may be used instead of the suction cup. If all else fails, you can superglue the suction cup to the broken display.

    • Apply a suction handle to the right edge of the display, about 5 cm from the bottom edge.

    • Pull up on the suction handle with firm, constant pressure to create a gap just small enough to insert an opening pick.

    • Only create a gap small enough to insert an opening pick. Overbending the screen will damage it.

    • Insert the tip of an opening pick into the gap.

    • Don't insert the opening pick more than 5 mm or you'll damage the LCD.

  8. iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the right edge adhesive: paso 8, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the right edge adhesive: paso 8, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the right edge adhesive: paso 8, imagen 3 de 3
    • Insert a new opening pick in the gap you just created.

    • Slide the pick along the right edge to separate the adhesive.

    • When sliding near the volume buttons, don't insert the pick more than 2 mm or you'll damage the screen magnets.

    • Leave the pick in the top right corner to prevent the adhesive from re-sealing.

  9. iPad Pro 11" 2nd Gen USB-C Port Replacement, Heat the top edge: paso 9, imagen 1 de 1
    • Apply a heated iOpener to the top edge of the screen for two minutes.

  10. iPad Pro 11" 2nd Gen USB-C Port Replacement, Top edge information: paso 10, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Top edge information: paso 10, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Top edge information: paso 10, imagen 3 de 3
    • The top edge of the iPad contains the camera module, two ambient light sensors, the proximity sensor, and front microphone. These components are fragile and easily damaged if an opening pick is inserted too far. Only separate the adhesive in the marked locations to avoid damage.

    • The two ambient light sensors can be hard to see and can be located using a flashlight or by placing the iPad under a bright light.

    • Don't insert an opening pick more than 2 mm near the top left and right edges or you'll damage the ambient light sensors.

    • Don't insert an opening pick more than 1 mm near the middle of the top edge or you'll damage the camera module, proximity sensor, and front microphone.

  11. iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the top edge adhesive: paso 11, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the top edge adhesive: paso 11, imagen 2 de 2
    • Insert a new opening pick in the gap you just created.

    • Slide the pick along the top right edge, stopping when you reach the right ambient light sensor.

    • Don't insert the opening pick more than 5 mm.

    • Leave the pick to the right of the sensor to prevent the adhesive from re-sealing.

  12. iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 12, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 12, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 12, imagen 3 de 3
    • Insert a new opening pick to the right of the ambient light sensor.

    • Slide the pick along the middle section of the top, stopping when you reach the left ambient light sensor.

    • Don't insert the pick more than 1 mm or you'll damage the proximity sensor and front microphone.

    • Leave the pick in to prevent the adhesive from re-sealing.

  13. iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 13, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 13, imagen 2 de 2
    • Insert a new opening pick to the left of the ambient light sensor.

    • Slide the pick along the top left edge, stopping when you reach the left ambient light sensor.

    • Don't insert the opening pick more than 5 mm.

    • Once the top edge adhesive has been separated, you can remove the two picks near the ambient light sensors.

  14. iPad Pro 11" 2nd Gen USB-C Port Replacement, Heat the bottom edge: paso 14, imagen 1 de 1
    • Apply a heated iOpener to the bottom edge of the screen for two minutes.

  15. iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the bottom edge adhesive: paso 15, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the bottom edge adhesive: paso 15, imagen 2 de 2
    • Insert a new opening pick in the bottom right corner below the existing pick.

    • Don't insert the opening pick more than 2 mm when sliding on the right edge.

    • Slide the pick around the bottom right corner to separate the adhesive.

  16. iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 16, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 16, imagen 2 de 2
    • Slide the opening pick along the bottom edge, stopping at the USB-C port.

    • Don't insert the opening pick more than 5 mm when separating the bottom edge adhesive.

    • Leave the pick in to prevent the bottom edge adhesive from re-sealing.

  17. iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 17, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 17, imagen 2 de 2
    • Insert a new opening pick to the left of the USB-C port.

    • Separate the remaining bottom edgeadhesive.

    • Don't insert the opening pick more than 5 mm when separating the bottom edge adhesive.

    • Leave the pick in the bottom left corner to prevent the bottom edge adhesive from re-sealing.

  18. iPad Pro 11" 2nd Gen USB-C Port Replacement, Heat the left edge: paso 18, imagen 1 de 1
    • Apply a heated iOpener to the left edge of the screen for two minutes.

  19. iPad Pro 11" 2nd Gen USB-C Port Replacement, Left edge information: paso 19, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Left edge information: paso 19, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Left edge information: paso 19, imagen 3 de 3
    • The left edge of the iPad contains several display cables. These cables are extremely fragile and easily damaged if an opening pick is inserted too far or at the wrong angle. Follow the instructions exactly as written to avoid damage.

    • The display cables are located within small indents of the frame and require an opening pick to be inserted at a 45° angle.

    • There are flat sections of the frame which require an opening pick to be inserted horizontally.

  20. iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the left edge adhesive: paso 20, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the left edge adhesive: paso 20, imagen 2 de 2
    • Insert an opening pick at a 45˚ angle just above the bottom left corner.

    • Don't insert the pick more than 5 mm or you'll damage the display cables.

    • Carefully slide the pick along the left edge, stopping when you reach the flat section of the frame.

  21. iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 21, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement: paso 21, imagen 2 de 2
    • Lower the opening pick so it is horizontal to the display.

    • Don't insert the pick more than 5 mm.

    • Continue separating the left edge adhesive until you reach the next indented section of the frame.

  22. iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the remaining adhesive: paso 22, imagen 1 de 1
    • Separate the remaining adhesive, making sure to follow the instructions exactly as written.

    • Slide the pick at a 45˚ downward angle and don't insert the pick more than 5 mm.

    • Slide the pick horizontally and don't insert the pick more than 5 mm.

  23. iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the screen from the frame: paso 23, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the screen from the frame: paso 23, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the screen from the frame: paso 23, imagen 3 de 3
    • Grab two opposing corners of the screen and gently separate the rest of the adhesive.

    • Don't fully remove the screen as it is held in place by several ribbon cables underneath.

    • Shift the screen towards the bottom right corner of the frame until the ambient light sensor ribbon cable near the top edge is uncovered.

  24. iPad Pro 11" 2nd Gen USB-C Port Replacement, Unscrew the ambient light sensor cable bracket: paso 24, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Unscrew the ambient light sensor cable bracket: paso 24, imagen 2 de 2
    Herramienta utilizada en este paso:
    FixMat
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    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from.

    • Use a Phillips screwdriver to remove the two screws securing the ambient light sensor cable bracket to the logic board:

    • One 1.3 mm screw

    • One 2.0 mm screw

    • During reassembly, this is a good point to power on your iPad and test all functions before sealing it up. Be sure to power your iPad back down before you continue working.

  25. iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the ambient light sensor cable bracket: paso 25, imagen 1 de 1
    • Use a pair of tweezers or your fingers to remove the bracket.

  26. iPad Pro 11" 2nd Gen USB-C Port Replacement, Disconnect the ambient light sensor cable: paso 26, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Disconnect the ambient light sensor cable: paso 26, imagen 2 de 2
    • Use the flat end of a spudger to disconnect the ambient light sensor cable by lifting straight up on the press connectors.

    • To re-attach press connectors like this one, carefully align and press down on one side until it clicks into place, then repeat on the other side. Do not press down on the middle. If the connector is misaligned, the pins can bend and cause permanent damage.

  27. iPad Pro 11" 2nd Gen USB-C Port Replacement, Reposition the screen: paso 27, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Reposition the screen: paso 27, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Reposition the screen: paso 27, imagen 3 de 3
    • Don't try to remove the screen yet, as it's still attached by delicate ribbon cables.

    • Grip the right edge of the screen and fold it open like a book.

    • Lay the screen down over the left edge of the iPad.

  28. iPad Pro 11" 2nd Gen USB-C Port Replacement, Unfasten the lower cable shield: paso 28, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Unfasten the lower cable shield: paso 28, imagen 2 de 2
    • Use a Phillips screwdriver to remove the three 1.2 mm screws securing the lower cable shield to the logic board.

  29. iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the lower cable shield: paso 29, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the lower cable shield: paso 29, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the lower cable shield: paso 29, imagen 3 de 3
    • Use tweezers, or your fingers, to remove the lower cable shield.

  30. iPad Pro 11" 2nd Gen USB-C Port Replacement, Disconnect the USB-C port cable: paso 30, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Disconnect the USB-C port cable: paso 30, imagen 2 de 2
    • Use the flat end of a spudger to disconnect the USB-C port cable.

  31. iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the USB-C cable adhesive: paso 31, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the USB-C cable adhesive: paso 31, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Separate the USB-C cable adhesive: paso 31, imagen 3 de 3
    • The USB-C port cable is secured to the logic board with weak adhesive.

    • Slide an opening pick between the cable and the logic board to separate the adhesive.

  32. iPad Pro 11" 2nd Gen USB-C Port Replacement, Unfasten the USB-C port: paso 32, imagen 1 de 2 iPad Pro 11" 2nd Gen USB-C Port Replacement, Unfasten the USB-C port: paso 32, imagen 2 de 2
    • Use a Phillips screwdriver to remove the two 1.9 mm screws securing the USB-C port to the frame.

  33. iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the USB-C port grounding contacts: paso 33, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the USB-C port grounding contacts: paso 33, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the USB-C port grounding contacts: paso 33, imagen 3 de 3
    • Use tweezers to remove the two grounding contacts from each side of the USB-C port.

  34. iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the USB-C port: paso 34, imagen 1 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the USB-C port: paso 34, imagen 2 de 3 iPad Pro 11" 2nd Gen USB-C Port Replacement, Remove the USB-C port: paso 34, imagen 3 de 3
    • Lift up and remove the USB-C port.

Conclusión

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our iPad Pro 11" 2nd Gen answers community for help.

5 personas más completaron esta guía.

Chayton Ritter

Miembro Desde 08/21/20

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Guide Team Miembro de Guide Team

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2 comentarios

in step 30 what is the red tabs?

5250 - Contestar

pretty sure I cracked the display trying to remove the glass on my wifes 2nd gen ipad pro. I do appreciate the detailed instructions. oh well.

Scott Tupper - Contestar

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