Logitech Zone Wireless Plus UC Repair

The Logitech Zone Wireless Plus UC is a professional wireless headset aimed at hybrid and office users, emphasizing clear voice pickup and multipoint connectivity. It uses durable materials including reinforced plastics and metal components in the yoke for long-term daily wear. Key features include multi-device wireless connectivity (Bluetooth and a USB receiver), an active noise‑canceling boom microphone, on-ear controls for calls and media, and swappable ear pads. Logitech’s support page for the product provides firmware and troubleshooting guidance but lists few hardware details.

The Logitech Zone Wireless Plus UC can be identified by the model number (M/N A00082). The model label is on packaging and the model designation on the headset label typically located behind the right ear cup. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Over-ear/On-ear wireless headset with boom microphone
• Connectivity: Bluetooth and USB wireless receiver (proprietary Logi/Logi Bolt-style receiver commonly used) — UC variant optimized for unified communications
• Speaker Drivers: Driver size and exact manufacturer not specified on the provided support page (commonly 40 mm neodymium drivers in this product class)
• Microphone: Noise-cancelling boom microphone (type/model not specified on the provided support page)
• Battery: Battery capacity and chemistry not specified on the provided support page; supports rechargeable internal battery with multi-hour talk/listen time (manufacturer-stated runtime available in product literature)
• Noise Cancellation: Active noise cancellation for calls (ANC specifics not listed on the provided support page)
• Materials: Reinforced plastics and metal yoke components for durability; replaceable ear pads (materials not specified)
• Included Components / Model Numbers: Support page does not list spare part model numbers; device marketed as 'Zone Wireless Plus UC' — specific component/part numbers not provided on the scraped support article
• Compatibility: Optimized for unified communications (UC) platforms; compatible with major OSes via Bluetooth or USB receiver — see Logitech support for platform-specific guidance
• Certifications: Certification and regulatory markings not detailed on the provided support page (refer to product packaging or regulatory label for FCC/CE information)

Common repair‑relevant faults include microphone failure, battery not charging or holding a charge, and connectivity/pairing issues. Diagnostic steps: verify firmware and re-pair the headset/receiver, test microphone and audio on a second device to isolate headset vs. host problems, and inspect/replace charging cable or battery if charging faults persist.

For additional troubleshooting help, visit: Visit the Logitech product support page for Zone Wireless Plus UC for firmware, software, and troubleshooting: https://support.logi.com/hc/en-us/articl...

Refer to Logitech warranty information and region-specific terms at https://support.logi.com for warranty period and claim procedures.

• https://support.logi.com/hc/en-us/articl...