Logitech MK320 Wireless Keyboard Repair

The Wireless Desktop MK320 is a full-size Logitech keyboard and compact mouse combo designed for everyday productivity and reliable wireless convenience. It features a full keyboard with integrated numeric keypad, dedicated media hotkeys, and a plug-and-play USB nano receiver for 2.4 GHz wireless connectivity. Logitech advertises the MK320 as built to keep going and constructed using durable materials with recycled-plastic content to improve sustainability. Key features include a spill-resistant design and a compact, comfortable mouse optimized for smooth tracking.

The Logitech WIRELESS DESKTOP MK320 can be identified by the model number (M/N CU0026). The model label is on the underside; Receiver: the USB nano receiver is stored with the product or plugged into the host computer (model not printed on web listing). This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Full-size keyboard with integrated numeric keypad + compact ambidextrous mouse (combo)
• Model / SKU: 920-002836 (MK320 Wireless Keyboard and Mouse Combo)
• Product ID: portable-wireless-keyboard-mouse
• Connectivity: 2.4 GHz wireless via USB nano receiver (plug-and-play)
• Key Switches: Membrane / rubber-dome keys (manufacturer not specified by Logitech)
• Layout: English US (QWERTY), full-size with dedicated media keys and function shortcuts
• Battery: Keyboard: 2 × AA; Mouse: 1 × AA (typical Logitech combo configuration per product documentation)
• Materials: ABS plastic housing with recycled-plastic content; built for durability and spill resistance
• Compatibility: Plug-and-play on Windows and standard USB-compatible systems (driverless basic operation)
• Weight & Packaging IDs: Refer to Logitech product listing for shipping weight; combo listed under Logitech product page and support SKU 920-002836

Common faults include dead or unresponsive keys (often caused by depleted batteries, liquid damage, or internal membrane failure) and wireless connectivity problems (USB receiver not recognized or intermittent). Diagnose by swapping batteries, testing the receiver in another USB port/PC, reseating or replacing the nano receiver, inspecting the battery compartment for corrosion, and visually checking/cleaning for spills or debris.

For additional troubleshooting help, visit: https://support.logi.com — see the Wireless Desktop MK320 support page for warranty and troubleshooting guidance.

Logitech provides a limited hardware warranty (typically 1 year, varies by region); check Logitech warranty terms for specific coverage.

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