Logitech LOGI ZONE 900 Repair

The LOGI ZONE 900 is an over-ear wireless headset designed for professional call and music use, offering premium audio and active noise cancellation. It includes a noise‑canceling microphone and supports Logitech Unifying technology for multi-device connectivity. The headset is built from durable materials intended for daily office use and portability, and advertises up to 14 hours of battery life on a single charge. Logi Tune support enables firmware updates, sound/mic testing, and EQ customization.

The Logitech LOGI ZONE 900 can be identified by the model number (M/N A00082). The model label is on the LOGI ZONE 900 can be identified by its "Zone 900" branding and model number (MPN/SKU 981-001100) and is commonly labeled on the underside of the headset (right earcup); any included USB receiver is labeled on the housing/plug. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Over-ear wireless headset (business)
• Model / MPN: 981-001100 (Zone 900 - Graphite)
• Product ID / SKU: zone-900-wireless
• Color: Graphite
• Connectivity: Bluetooth wireless; compatible with Logitech Unifying receiver (connect up to 6 peripherals with one receiver)
• Active Noise Cancellation: Yes (ANC for headset)
• Microphone: Noise-canceling microphone
• Battery Life: Up to 14 hours per charge
• Software / Firmware: Compatible with Logi Tune for setup, mic/sound tests, EQ adjustments, and firmware updates
• Category: headsets-business

Common repair-relevant faults include reduced battery runtime, pairing/connectivity dropouts, and microphone or ANC failures. Diagnose with Logi Tune (run mic and audio tests, check firmware), verify receiver pairing and Bluetooth settings, inspect charging contacts/cable, and examine earcup/headband hardware for physical damage before replacing the battery, mic assembly, or ear cushions.

For additional troubleshooting help, visit: https://support.logi.com

See Logitech warranty page for region-specific warranty details (varies by region).

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