Logitech C615 PORTABLE HD WEBCAM Repair

The Logitech C615 Portable HD Webcam is a fold-and-go webcam designed for on-the-go video calling and recording. It records Full HD 1080p video at 30 fps and uses a glass lens with fast, smooth autofocus to keep images sharp. A built-in microphone captures voice for calls, and the product is finished in a durable housing and materials suitable for travel. Its compact, foldable design lets it clip to laptops or fold flat for storage in a bag.

The Logitech C615 PORTABLE HD WEBCAM can be identified by the model number (M/N V-U0027). The model label is on the product packaging and on the camera housing; the model/product ID (c615-webcam) is also used on Logitech pages. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Fold-and-go portable webcam with clip for laptops/tripods
• Model / SKU: C615 Webcam - Graphite (SKU / MPN: 960-000733)
• Product ID: c615-webcam
• Video Resolution: Full HD 1080p
• Frame Rate: 30 fps (1080p/30)
• Lens: Glass lens
• Autofocus: Fast, smooth autofocus
• Microphone: Built-in microphone (mono)
• Connectivity: USB (plug-and-play)
• Color / Finish: Graphite
• Software / Support: No product-specific downloads listed; Logitech recommends using Logi Options+ for supported devices and offers support via support.logi.com

Common repair-relevant faults include no video (often caused by damaged USB cable/connector or internal cable break), intermittent focus or blurry image (autofocus mechanism or lens damage), and no audio (microphone failure). Diagnose by testing alternate USB ports and computers, inspecting the USB cable and camera hinge for physical damage, checking that the camera appears in the OS device list, and confirming behavior with/without third-party software such as Logi Options+.

For additional troubleshooting help, visit: https://support.logi.com/hc/en-us/articl... and https://www.logitech.com/en-us/shop/p/c6...

Check Logitech warranty information for region-specific coverage; Logitech typically provides a limited hardware warranty (varies by region).

• https://www.logitech.com/en-us/shop/p/c6...
• https://support.logi.com/hc/en-us/articl...