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Background
The Logitech C505 HD Webcam is an entry-level USB webcam that delivers HD 720p video and a long-range microphone designed for clear, natural conversation up to 3 meters. It ships with an extra-long 7 ft (2 m) USB-A cable to enable flexible mounting and placement. The unit is constructed from durable materials suitable for everyday use and portable setups, and is available in a Graphite finish (SKU/MPN 960-001363). Key features include plug-and-play USB connectivity, extended-reach audio capture, and versatile mounting options for laptops and monitors.
Identification
The Logitech C505 HD Webcam can be identified by the model number (M/N V-U0018). The model label is on the C505 HD Webcam can be identified by its model/sku number 960-001363 and Graphite finish; the product is listed as 'C505 HD Webcam - Graphite' on Logitech's product page. The model and SKU appear on the product listing and packaging; the webcam housing also carries Logitech branding. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.
Specifications
- Brand: Logitech
- Model: C505 HD Webcam (C505)
- SKU / MPN: 960-001363
- Video Resolution: HD 720p
- Microphone: Long-range built-in microphone (supports natural conversation up to 3 m / ~10 ft)
- Cable: USB-A cable, extra-long 7 ft (2 m)
- Connectivity: Wired USB-A (plug-and-play)
- Color / Finish: Graphite
- Product ID: c505-hd-webcam
- Packaging / Listing: Listed on Logitech product page and shop (https://www.logitech.com/en-us/shop/p/c5...)
Troubleshooting
Common repair-relevant faults include no video output (often due to a faulty USB connection or cable), degraded audio (microphone failure or configuration issues), and intermittent operation from worn cable/solder joints. Diagnose by testing the webcam on a different USB port or computer, visually inspecting and flex-testing the USB cable for damage, and using software/OS device lists to confirm the camera and microphone are detected before opening the housing for internal inspection.
For additional troubleshooting help, visit: Contact Logitech Support or visit https://support.logi.com for product help and warranty assistance.
Additional Information
Warranty Info
Check Logitech's warranty page for region-specific limited hardware warranty information; warranty claims handled through Logitech Support.