HP Envy x360 15-bp000 Models Series

The HP Envy x360 15-bp000 is a member of HP’s premium convertible laptop series, designed for versatility and performance. This model features a 15.6-inch touchscreen display with full HD or 4K resolution options, support for Windows Ink, and a sturdy aluminum chassis. The 360-degree hinge allows for multiple usage modes, including laptop, tablet, tent, and stand mode.

Key specifications include:

• Intel Core i5 or i7 processors (7th or 8th Gen)
• Up to 16GB RAM
• SSD and HDD storage options
• NVIDIA GeForce or Intel HD Graphics
• USB-C, HDMI, and multiple USB-A ports
• Backlit keyboard
• Fingerprint sensor (on some models)

Common issues reported by users include overheating, hinge durability concerns, battery degradation, and touchscreen responsiveness problems.

• Display: 15.6-inch Full HD (1920x1080) or 4K UHD (3840x2160) touchscreen
• Processor Options: Intel Core i5-7200U, i5-8250U, i7-7500U, or i7-8550U
• Graphics: Intel HD Graphics 620 or NVIDIA GeForce MX150 (2GB VRAM)
• Memory (RAM): 8GB or 16GB DDR4-2400 SDRAM
• Storage Options: 256GB/512GB SSD or 1TB HDD
• Ports: 1x USB-C, 2x USB 3.1 Type-A, 1x HDMI, 1x headphone/microphone combo
• Battery: 3-cell, 55.8 Wh Li-ion battery (up to 10 hours battery life)
• Operating System: Windows 10 Home or Windows 10 Pro
• Additional Features: Backlit keyboard, fingerprint reader (on select models), HP Fast Charge

Battery Replacement: Battery life tends to degrade over time. If your HP Envy x360 15-bp000 no longer holds a charge or powers off unexpectedly, a battery replacement may be necessary. The battery is accessible by removing the bottom cover.

Hinge Repair: A common issue with the Envy x360 series is a weakening or broken hinge. If you experience screen wobbling or detachment, you may need to replace or reinforce the hinge.

Screen Replacement: Cracked or unresponsive touchscreens can be replaced by carefully detaching the display assembly and installing a new panel.

Keyboard and Trackpad Issues: If keys become unresponsive or the trackpad malfunctions, a full keyboard replacement or trackpad adjustment may be required.

For troubleshooting common issues, visit HP Support. This page provides solutions for software glitches, hardware failures, and driver updates.

• HP Support Community
• HP Envy x360 15-bp000 User Manual
• HP Official Support