Released September 25, 2015. Model A1688/A1633. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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Phone shuts down when taking selfie with flash

So I have a customer come in asking if I have heard about this issue before.

she has changed screen from a competitor and when she takes a selfie using the flash the phone turns off and you have to hold lock + homebutton to get it to turn on again, has anyone heard of this problem and is it a bad screen or is something else broken?

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I would try another screen as some repair centres buy fully assembled screens and just swap home button I.D.

It might be a defect cheap part on the screen instead of them swapping the genuine parts over to the new screen

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Thats what I though too, she was going to find the receipt and complain to them.. but she will be back to me in a couple of weeks for a battery repair

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I'd try that first and see if it resolves the problem if not there will be other options to try.

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I have the same problem. It started awhile ago but I didn't do anything about it. It has gotten a lot worse. At this point sometimes doesn't turn on for a few days.

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